10 things you should never say to an AI chatbot

This is a heartbreaking story out of Florida. Megan Garcia thought her 14-year-old son was spending all his time playing video games. She had no idea he was having abusive, in-depth and sexual conversations with a chatbot powered by the app Character AI.

Sewell Setzer III stopped sleeping and his grades tanked. He ultimately committed suicide. Just seconds before his death, Megan says in a lawsuit, the bot told him, “Please come home to me as soon as possible, my love.” The boy asked, “What if I told you I could come home right now?” His Character AI bot answered, “Please do, my sweet king.”

You have to be smart

AI bots are owned by tech companies known for exploiting our trusting human nature, and they’re designed using algorithms that drive their profits. There are no guardrails or laws governing what they can and cannot do with the information they gather.

When you’re using a chatbot, it’s going to know a lot about you when you fire up the app or site. From your IP address, it gathers information about where you live, plus it tracks things you’ve searched for online and accesses any other permissions you’ve granted when you signed the chatbot’s terms and conditions.

The best way to protect yourself is to be careful about what info you offer up.

10 things not to say to AI

  1. Passwords or login credentials: A major privacy mistake.
  2. Your name, address or phone number: Chatbots aren’t designed to handle personally identifiable info. Plug in a fake name if you want!
  3. Sensitive financial information: Never include bank account numbers, credit card details or other money matters in docs or text you upload.
  4. Medical or health data: AI isn’t HIPAA-compliant, so redact your name and other identifying info if you ask AI for health advice.
  5. Asking for illegal advice: That’s against every bot’s terms of service. You’ll probably get flagged.
  6. Hate speech or harmful content: This, too, can get you banned.
  7. Confidential work or business info: Proprietary data, client details and trade secrets are all no-nos.
  8. Security question answers: Sharing them is like opening the front door to all your accounts at once.
  9. Explicit content: Most chatbots filter this stuff, so anything inappropriate is a ticket straight to “bans-ville.”
  10. Other people’s personal info: Uploading this isn’t only a breach of trust; it’s a breach of data protection laws, too. 

Reclaim a (tiny) bit of privacy

Most chatbots require you to create an account. If you make one, don’t use login options like “Login with Google” or “Connect with Facebook.” Use your email address instead to create a truly unique login.

FYI, with a free ChatGPT or Perplexity account, you can turn off memory features in the app settings that remember everything you type in. For Google Gemini, you need a paid account to do this. Figures.

No matter what, follow this rule

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8 ways your phone is tracking you - That you can stop now

You understand that your phone knows where you’re located. This is how GPS works, how Find My sees your location and why you get local ads on Facebook and Google. Like other data on your phone, that location data is a hot commodity for internet marketers.

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💬 Dot, dot, dot: Gmail ignores periods in an email address. Say yours is greatname@gmail.com. You’ll still get your messages if you type it as “great.name” or “grea.t.name.” That’s an easy way to create a quick alias for forms that don’t let you add a plus sign when making an account.

Big tech under President Trump

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From banning TikTok to redefining free speech rules for social media and breaking up tech giants like Google, here’s what could be ahead.

Downvoting Google: Reddit Answers is the site’s new AI chatbot rolling out to select users. Type in a question for summaries and direct links to posts. Fwiw, OpenAI has access to Reddit’s posts, too, so I don’t see a reason to use it unless you’re a Chatty Cathy.

7 days

To regain access to your Gmail account after it’s been hacked. Google says you have a week to enter the phone number connected to the account or it may be gone forever. Now, make sure your recovery number is set up correctly.

To do: Change your smart speaker settings before the holidays

True story: Last year, a friend’s toddler ordered 20 pounds of dog food and a karaoke machine using only their smart speaker. Mom had no idea till the Amazon boxes arrived. Voice commands and toddlers? Not a great combo.

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Why you can’t access some sites while you’re on a VPN and what to do

Let’s say you’re browsing the web with a VPN. You’re protecting privacy, so you’re confident hackers and advertisers can’t track you. Then you try to go to a site, and it just won’t load.

This can throw a wrench into productivity when working. Or it can ruin your mood when trying to have fun online.

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📸 Your year in pics: In Google Photos, open the app to see its Spotify Wrapped rip-off, which crunches the numbers on your pictures for the year. You’ll see the faces you took the most photos of (I bet at least one is your pet) and your “vibe” for the year based on what you snapped most.

PR BS: Google’s CEO says the search engine will “change profoundly” next year … without giving any details. This news comes as Google is updating its crappy Gemini AI model to compete with OpenAI’s ChatGPT and with Perplexity. Dang, it’s like watching the Titanic sinking.

⛅ Cloudy with a chance of AI: Right now, predicting the weather beyond five days is hit or miss. GenCast, a new AI weather-forecasting system from Google DeepMind, can make 15-day forecasts with up to 97% accuracy. We’re entering the age where severe weather will no longer surprise anyone.

404: Page not found: Health insurance companies are busy scrubbing their website leadership pages following Thompson’s death in case copycat killers get any ideas. UnitedHealthcare’s “About Us” section, for instance, now redirects to the company’s homepage. But anyone can still see these pages on Google, Crunchbase, Yahoo Finance, the Wayback Machine … You get my point.

🤓 Phone manuals still exist: They’re just digital now. Hit this link for Apple’s version. It’s trickier for Android since there are so many different phone manufacturers. Your best bet is to search for “[your phone model] + official manual.” I found the Google Pixel and Samsung S24 models for ya.

Rolling out on Android phones now: Google’s Gemini AI will work in more apps, write captions for social posts and photos, combine emojis (Apple did it first), and share QR codes. Pixel phones get exclusives like having Gemini save your info and updates to Pixel Screenshots … which Apple already has. You can also circle something on your Pixel to search for it. It’s pretty sweet.

🥴 AI am scared: TheySeeYourPhotos.com shows just how much Google’s AI learns from your pictures. Upload a photo, and it generates a detailed analysis, right down to objects, emotions and even your social class. It’s super interesting, but who knows where your photo will end up if you try the site?

The FBI is sounding the alarm: I’ve been saying this for years: For sensitive convos, always use end-to-end encrypted apps. It took a massive telecom cyberattack from Communist China for the Feds to say it. Signal, WhatsApp, Google Messages and iMessage work for both calls and texts. PSA: RCS messages between iPhones and Androids aren’t encrypted.

Hidden trackers invade your browser – How to delete them

Internet cookies have been around for the last 30 years. Blame them on a programmer at Netscape who figured out a way for websites to “remember” users. Today, there are a few different types of cookies.

A first-party cookie is stored in your browser when you visit a website. It keeps things like your account or login info and shopping cart so you don’t have to fill them in each time. We like those kinds of cookies.

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15% of Google searches

Are driven by only 148 terms. The top hits? “YouTube,” “Gmail,” “Amazon,” “Facebook” and “ChatGPT.” And 44% of searches are for branded terms (think “ESPN Fantasy Football” rather than just “fantasy football”).

The Waze of the future: Google Maps is baking in Waze’s real-time incident reports. You’ll get alerts for accidents and speed traps reported by Waze’s 140 million active users. It’s rolling out slowly, so be patient if you don’t have the intel yet. (Yes, Google owns Waze.)

The end of Google's dominance

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AI chatbots, shopping searches, and new habits are reshaping how we find answers online. Can it bounce back or is it truly sinking? Here’s my take.