Press 1 to cry

📞 Press 1 to cry: A Denver dad lost $17K after calling United Airlines’ actual customer service number and somehow getting transferred to a scammer mid-call. You heard that right. The scammer intercepted the call like a midair hijack. United has no idea how it happened. I suspect a tech loophole let the fraudster “spoof” the handoff or silently insert themselves into the call queue. No answers yet. Just one stunned family, a lot less money and probably a free drink voucher from United, if they’re lucky.

Tags: customer service, family, money, service, tech