White-collar jobs, meet your match

I hear from some of you who say, “Kim, I don’t care about AI, it’s not my thing.” I get it. But AI does matter. You’re using it even when you think you’re not. Ever yell, “Speak to a real person”? 

AI is not just here, it’s taking names and unpaid lunch breaks. As much as I love a good time-saving tool, I’ve been watching something play out that you should know about. 

Now, do me a favor.

I want you to read all the way to the end. This way, the next time the whole “AI taking jobs” issue comes up in conversation, you’ll know what to say and sound so incredibly connected and smart. I love that for you.

🤖 One chatbot = 700 people

The CEO of Klarna, a major fintech company, just came out with a warning: AI is already replacing white-collar workers, and if we don’t brace for it, it could trigger a recession. Yep, that’s a really big deal.

Here’s the backstory. Klarna used to have 5,500 employees. Now? Even though the company is experiencing unprecedented growth, they’re down to about 3,000 people because of AI. 

The big hit was in customer service. One chatbot, powered by OpenAI, is doing the work of 700 people. 

It’s not just Klarna. Companies across the globe are doing the same thing.

Klarna’s CEO was excited about the efficiency. Now he’s sounding the alarm about what this means for the economy. He’s not alone. 

The folks behind Anthropic’s Claude (another AI tool like ChatGPT) say we could lose up to half of all entry-level white-collar jobs within five years. I say three years.

😱 Let’s not hit the panic button 

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🚘 Waymo’s not cheap: A study in San Francisco found it costs about $10 more than Lyft or Uber during peak hours. The twist? Some people actually prefer it. The quiet, driverless ride and having the car to yourself is enough to win them over. Introverts stay winning.

Around $500 a night

What some travelers are paying to stay at luxury hotels inside airports (paywall link). No Ubers needed here, just walk off the plane and into your room. Added perks? Fancy food, upscale bars, blackout curtains and spa-like bathrooms. Hey, jet lag with lobster sounds pretty nice.

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🍸 Venmoed $40 for cocktails? Everyone on Venmo can see that unless you tweak your settings. To lock it down, go to Settings > Privacy and switch it to Private. That way, only you and the person you’re paying can see it.

Not now, Microsoft: Don’t let a surprise Windows update crash your workflow. Go to Start > Settings > Windows Update. Then, choose how long you want to pause it. Think carefully, because once that time’s up, it’ll install before letting you pause again.

📌 Pin your top emojis: No need to scroll to find your faves. On a Mac, press Fn (or Globe key) + E or Edit > Emoji & Symbols to open the Character Viewer. If the viewer is collapsed, click the Expand button (top right). Pick an emoji you love and hit Add to Favorites.

🪙 Retail crypto grab: Walmart and Amazon are both reportedly exploring launching brand-backed crypto stablecoins. Insiders say it could let them ditch banks (and bank fees), process payments faster and soak up even more of your money. Finally, you can pay for eggs with Jeff Coins™.

⚡️ 3-second tech genius: Cover your laptop webcam with a real cover. Not tape. Sliding covers like this three-pack ($4, 33% off) send the message: “Nice try, hacker.”

Wait a minute: Sam Altman, creator of ChatGPT, went on record to say that he now believes artificial intelligence has surpassed human intelligence. He calls it the “event horizon.” But intelligence is judgment and emotional control. When AI can invent a human being, a real one with a heart, a soul and a messy, beautiful brain, then we’ll talk.

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Never lose your hotel key: Hilton, Hyatt, Marriott and others let you add a digital room key to your Apple or Google Wallet. Open the hotel’s website, app or email and tap Add to Wallet. Then, hold your phone near your door to unlock it. No more “missing key” trips to the front desk.

🛡️ Protect your kids on YouTube: Restricted Mode filters out videos flagged as mature (drugs, alcohol … stuff you don’t want them seeing). Click their Profile (top right) > scroll to Restricted Mode > toggle Activate Restricted Mode. Then hit Lock Restricted Mode on this browser. Bonus: It also hides comments.

Polishing an email or report? Ask ChatGPT to check spelling and grammar. Just type: “Can you proofread this for me?” If you want it more formal, try: “Please rewrite this using Associated Press style.” You can also say, “Show the changes in bold,” so it’s easier to spot what’s different.

🆘 Lifesaving tip: Here’s how to trigger Emergency SOS, fast. On  Android, press the power button five times or more. For iPhones, press and hold the side button and either volume button until the slider pops up. Know this before you need it.

⚡️ 3-second tech genius: Use Ctrl + Z (or Command + Z) to undo anything, that is text, files, even deleted emails in Gmail. Too bad it doesn’t work on chocolate.

📚 Keep their brains busy: Want your kids to stay sharp in math or science this summer? Check out Khan Academy. Free lessons include short videos, practice exercises and hints. There’s even an AI tutor they can chat with when they’re stuck (it’s $4/month). Pro tip: Track their progress with a parent account.

Website detective: Head to WhatIsMyIP.com to double-check any URLs. When the IP address pops up, click to see where it’s really from. If an American business has an IP from somewhere overseas, that’s a red flag.

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