Each week, I receive tons of questions from my listeners about tech concerns, new products and all things digital.
Sometimes, choosing the most interesting questions to highlight is the best part of my job. This week, I received questions about clean installs, social media search histories, commandeered security cameras and more.
Do you have a question you’d like to ask me? Tap or click here to email me directly.
Windows cleaning
Q: My Windows PC is a tired old nasty dog. Is there any way I can start over? It used to run much better than it does now.
A: Sometimes you need to pull out the big guns. After all, you can delete files and stop background tasks all you want and cleanse your hard drive of malware and install more memory, but if your computer is still dragging its knuckles, it may be time for a clean install.
This is a drastic maneuver, but it’s been known to work. The only catch is every file on your hard drive will be deleted. So how do you protect your data and programs from disappearing forever? You’ll have to plan this process carefully to make sure not a single byte is lost.
Luckily, with the advent of cloud storage and external drives, this process of backing up and restoring files has become a matter of routine. Tap or click here for detailed tips to clean your PC.
Fight phone stalking
Q: My ex works as a computer tech. How can I check my phone for a keylogger? He seems to know a lot about my life and it’s creepy.
A: First of all, I hope you are keeping your distance from this guy in every other aspect of your life. Technology plays a major role in regular breakups, no matter how congenial because couples are so accustomed to sharing passwords, accounts and devices. You can spend months untangling it all.
This becomes all the more frightening when the breakup is ugly or hostile. So if you really believe your ex is capable of spying on your phone, you should take immediate action. Sadly, keyloggers and other spyware systems are often difficult to detect because they are designed to hide themselves.
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