Can’t seem to get someone on the phone for help? For most companies, that is intentional. Here’s why.
Listen and subscribe
Latest episodes
Unlimited PTO is out
It sounded like a dream until the reality of business kicked in. Now, Big Tech is ditching the perks and rediscovering a brutal truth
How to blur your house on Google
Home burglaries are down but the bad guys have gotten smarter. Here’s how they use tech to steal.
Scammers faking celebs
Is your favorite celebrity sliding into your inbox with hot new crypto tips? Probably not.
Dinner and a movie? Not in 20 years
Even with better food, sound, and service, theaters are still on the decline. Execs say the classic night out has an expiration date.
The top three online scams
Think you’re too smart for a scam? Thousands fall for these every day.
Apple is folding
Apple’s first foldable iPhone is finally on the way, but with a $2k price tag, this futuristic flex might just break the bank and the internet.
The micro spy
It looks like a bug, acts like a spy and it’s made in China. This tiny drone is so stealthy you’d never know it was watching.
Apple’s AI flunkout
Apple swears it’s building the future of AI. Now they’re scrambling to buy one.
AI will take these jobs
From web developers to call center reps, here’s who’s being replaced first.
Streaming officially beats cable and broadcast
More Americans now stream TV than watch cable or broadcast. It’s a massive shift from just four years ago. The old guard is losing fast.
How AirPods made it okay to ignore everyone
Once seen as rude and antisocial, earbuds are now part of everyday life. Here’s how Apple normalized tuning people out.
Ring doorbell app used to track ICE agents
Amazon’s Neighbors app was built to fight porch pirates. In Los Angeles, people are using it to warn each other about immigration raids.
Google's plan to stay relevant
With ChatGPT on the rise, Google is losing its grip. Here’s how it wants to win you back.
Why AI isn’t taking over (yet)
Big Tech wants you to think AI is smarter than us. Here’s why you shouldn’t believe the hype.
Your own mobile phone company
President Trump is diving into the mobile service game with a flashy, gold-plated Android deal for just $47 a month. But how?
Smart glasses, now with AI
Ready to give smart glasses another chance? Yes, the awkward wearable tech that flopped over a decade ago.
The illusion of intelligence
OpenAI CEO Sam Altman claims AI has already surpassed human intelligence. Is he missing the bigger picture?
Don’t buy that Facebook lie
Scams on Facebook and Instagram are stealing billions from Americans. Zuckerberg’s empire is doing nothing to stop it.
AI killed the website
AI is quietly ending traditional online searches, killing websites, blogs, and countless jobs.