Bank fraud is rising – How to protect yourself

The scams don’t stop — and here’s another one you need to know about. Your phone rings. It’s a rep from your bank, and they’re warning your account has been compromised. You’re smart, so you immediately suspect it’s a scam.

Then, the guy on the other end reads off your Social Security number and account info. Only your bank could know that, right?

Some 300,000 people in the U.S. thought the same last year. People lost their life savings; one Virginia woman had a whopping $700,000 wired out of her Wells Fargo account, and another in Los Angeles lost $100,000 in minutes.

📈 Why banking scams are rising

Bank scams used to be a niche operation. Now, anyone can buy the tools to con you for a few bucks on the Dark Web. There are even guides to make a phone number look like it’s from your bank, including phony customer service reps to answer all your questions.

Pro scammers rely on social engineering, too. That’s the fancy name for mind games to gain your trust. They love jumping on video calls because seeing a face makes you more trusting. They’ll keep chatting with you so you miss the security alerts warning you to stop.

The big banks lost interest

Last year, the banks reimbursed scam victims at pitiful rates. JPMorgan Chase reimbursed 2% of transactions disputed as scams, while Wells Fargo reimbursed 4% of scam claims. Bank of America, meanwhile, reimbursed 24% of its scam dispute transactions.

Federal law requires banks to reimburse you only under certain circumstances, like if someone steals your phone and accesses your account. But if you’re the one to sign a wire form or agree to an online transfer and you find out it’s a scam, you’re screwed.

💰 Keep your money safe

  • Slow down: If a caller claims to be from your bank or asks for your account details, hang up. Call the bank yourself. Do not Google your bank’s number; find it on their official website or the back of your card.
  • Beware of transfer scams: Never send money via wire transfer, crypto or gift cards in response to unsolicited calls or emails. Your bank or the government will never ask you to transfer funds to a “safe” account.
  • Don’t follow links: If you’re told to visit a website, download an app or click a link, it’s a phishing site or malware installation.
  • Use a virtual phone number: I bet your real one has been leaked in a couple of data breaches this year. Use a virtual number tied to your finances scammers don’t know.
  • Set up alerts: In your banking app, you can turn on alerts for transactions over a certain amount or made in a foreign country, as well as notifications about suspicious activity like attempted logins from a new browser. I have all this set up. Some banks let you set transaction limits on withdrawals or purchases, too.

🫡 This is serious stuff. I don’t want to be a Debbie Downer, but if I can save one person from losing their life savings, I’m doing my job. Share this important intel using the icons below with someone you know who needs this warning. You can make a difference.

8 ways your phone is tracking you - That you can stop now

You understand that your phone knows where you’re located. This is how GPS works, how Find My sees your location and why you get local ads on Facebook and Google. Like other data on your phone, that location data is a hot commodity for internet marketers.

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Is Google selling Chrome?

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The government wants Google to break up, and its Chrome browser could sell for $20 billion. Plus, hackers are slipping malware into podcasts, two Missouri cops were busted using traffic stops to steal women’s private photos, and Google Lens is getting a powerful new update.

Russian hackers at work: They exploited two security flaws in web browsers Firefox and Tor to plant malware. Mozilla and Microsoft patched the issues, so update ASAP. Restart your browser (or browsers), then, in Windows, go to Start > Settings > Update & Security > Windows Update and hit Check for updates.

Antivirus comparison: Which option is best for your PC or Mac?

If you browse the internet regularly, you can’t get around the fact that you need antivirus software. Viruses can pop up in unexpected places, and you want your device to be able to fight one off if it appears.

Dangerous malware making the rounds is what makes having antivirus software protecting you so critical. But what’s the best antivirus software for a Mac or Windows computer? Keep reading to see the best options.

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Don’t fall for it! Hackers are trying to get you to scam yourself

You’re pulling your hair out, trying to fix something on your computer. You Google it and find what looks like a helpful website or a tutorial with easy step-by-step instructions.

Phew, you’re finally solving your problem, but hold up! You’ve just walked into a “scam-yourself” attack. Cybercreeps use this clever strategy to trick you into compromising your tech so they don’t have to do the dirty work.

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Malware warning: Red flags your computer is under attack

It’s Computer Security Day, and there’s no better time to remind you malware is lurking everywhere. From phishing emails to unsuspecting ads, just one wrong click can compromise your personal info or infect your devices.

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Antivirus isn't just for your computer - Here's why you should protect your smartphone, too

You probably know that antivirus software is essential for your computer. Without it, you’re browsing without protection, exposing yourself to ransomware, viruses, Trojans, spyware and countless other threats. But your computer isn’t the only gadget that needs antivirus protection.

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🚨 Use Gmail, Outlook, Apple Mail or Yahoo? No joke, three out of every four Black Friday-themed emails are scams. The scammers’ goal? To steal your credit card info or plant malware. Brands most impersonated include Amazon, Shein and Costco. Stay safe: Always double-check the sender’s email address (not just the sender’s name) before you click.

Another scam heading our way: Cyber authorities in Switzerland are warning about malicious QR codes being sent through snail mail. Fraudsters are urging people to scan and download a new Severe Weather Warning app, but it’s actually malware. Once installed, hackers can take over your phone, steal info from your banking apps and stay hidden from detection. If it’s working there, it’s coming to the U.S., too.

Nice try, Microsoft: The new Bing Wallpaper refreshes your desktop daily, but it’s also pulling some shady, malware-like moves. Hidden tricks include auto-installing Bing Visual Search, pushing Edge as your default browser, and decrypting cookies from Chrome and Firefox. Don’t use it.

🎧 Free (malware) to a good home: Cybercriminals are slipping malware into podcasts. They’re targeting podcast-hosting services, inserting links to pirated software and game cheats in episode descriptions and playlists. The links bypass Spotify’s filters and get a nice little boost in search engine rankings. Say it with me: Don’t click on random links, especially for “free” software.

📨 You’ve hit the scan-pot! Cybercriminals are sending paper letters to launch new phishing attacks. They’re including QR codes to download a weather app that — you guessed it — unleashes malware to steal sensitive data, like banking info. PSA: Don’t scan random QR codes.

Protect all your devices with the best antivirus software

When it comes to antivirus software, there’s no better choice than our sponsor, TotalAV. For one, it’s available for your phone and computer, so all your devices are protected.

This security suite protects all your devices from the scariest online threats, such as ransomware, spyware, adware and (of course) malware. Its WebShield browser extension provides advanced protection against malicious websites and even blocks bad guys from stealing your data.

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🚨 North Korean hackers are targeting Macs: It starts with an email containing a fake crypto news headline, like “Hidden Risk Behind New Surge of Bitcoin Price,” and includes a link to a PDF. The link actually leads to a malicious app that lets the sender take control of your system. If you’ve clicked on a random PDF link recently, scan for malware ASAP.

Console yourself; it’s game over: Malware called Winos4.0 is targeting Windows gamers. It sneaks in through infected third-party game mods. Once it’s on your system, cybercriminals play their own games, looking for crypto and taking screenshots of what you do so they can blackmail you. PSA: Skip the mods.

📩 Email espionage: Hackers are using compromised government emails to steal business info. Here’s how it works: You get an email about an emergency data request from the “federal government,” and the email address looks legit. It’s not. If you open the attachment or click a link, you’ve just landed a one-way ticket to malware. This kind of request will never come in the form of an email, folks.

How to know if you’re being stalked or are just paranoid

I’ve heard it all on my national radio show. There was the guy totally freaked out because too many strangers in public knew his name for it to be a coincidence. (His name was Buddy.)

There was a woman who swore one of Metallica’s band members hacked her iPhone to stalk her after she rejected him online. And another who bought and sold three cars because she thought they all had hidden trackers.

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🚨 China’s powering up: Hackers working for the Communist Chinese government have taken over thousands of TP-Link routers, plus cameras and other connected devices. They’re using all that computing power to attack Microsoft’s Azure cloud service. Most malware can’t survive a reboot, so it certainly won’t hurt to restart your router, whether it’s from TP-Link or another manufacturer.

Attn., small-business owners: Watch out for an email that claims you’ve violated someone’s copyright. The “legal notice” document attached is malware. A real legal letter will be in the body of the email itself, saved as a PDF, and also delivered via USPS or another service. If you see a RAR or EXE file, that’s a scam — delete it.