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The day the cloud caught a cold

If Zoom wouldn’t connect, YouTube froze or your smart home went dumb yesterday morning, it wasn’t just you. Over 11 million people reported issues with more than 2,500 big name apps and services.
The reason? A huge outage at Amazon Web Services, better known as AWS. Let me explain what all this means in plain English.
📦 So what is AWS?
Think of AWS like the engine under the hood of your favorite apps. You don’t see it, but it’s running everything.
When a company like Netflix, Zoom, Snapchat, Fortnite, Coinbase, Ring, Signal, your smart fridge or even Alexa herself needs a place to store data or run software, they don’t build a bunch of servers in their basement. That’s expensive and complicated.
Instead, they rent computing power from AWS, Amazon’s cloud. It’s kind of like how we don’t all own water wells anymore. We simply turn on the tap, and water flows. AWS is the tap for the internet.
💥 What went wrong?
One of Amazon Web Services’ major data centers on the East Coast had a meltdown. Because AWS is the backbone of so much of the internet with $80 billion in annual revenue and 23 million big-name customers, that one failure set off a domino effect.
The root cause? It came down to a glitch in the system that checks whether AWS’s internal tools are running smoothly. Major hiccup.
On top of that, add a DNS problem. DNS is the internet’s phone book. It translates web addresses into the behind-the-scenes numbers that tell your browser where to go. When that breaks, your device can’t find anything, even if it’s still there.
So with AWS’s tools out of sync and DNS stumbling, thousands of apps and websites went down or slowed to a crawl. Talk about a full-on cloud migraine.
🧺 Why this matters
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How to freeze your credit and protect your identity

First, look at the handy AI photo. If only, I’d be so good at multitasking. (lol)
“Hey, Kim, I just was notified that my personal data was part of the recent SimonMed data breach. My data’s already out there from another breach. Does it even matter anymore?” — Sara in Newport Beach, CA
📬 Create a Gmail group email: Tired of adding the same people one by one? Make a contact group instead. In Gmail, click Google apps (top right) > Contacts. Select your people, tap Manage labels (top right) > Create label and name your group. Back in Gmail, compose a message, type the group name in “To,” and everyone’s added automatically. Magic.
🥰 AI saved her breast: Get this, Brooke Davis, a 40-year-old mom from Cedar Rapids, avoided a mastectomy thanks to an AI tool called TumorSight Viz. It builds a 3D model of breast MRIs, so surgeons can remove only the cancer, not the whole breast. Her doctor used it to plan a lumpectomy. Now she’s cancer-free and “completely normal me.” Amazing.
Sex, lies & spies
Russia and China are using romance to steal secrets. Their newest spy tactic? Seduction over software.
How ChatGPT helped me win in court
Staci from New Mexico got sued for an alleged $5,200 debt. Instead of hiring a lawyer, she hired AI. She got $2,000 back. Wow. Plus, satellites that leak too much info, ChatGPT goes NSFW, and a webcam scam that’ll make you cover your camera.
Set out-of-office replies in Outlook: Leaving for vacation? Let people know you’re away. Go to Settings (top right) > Accounts > Automatic replies. Select your email, toggle on Turn on automatic replies, choose a start and end date, and type your message. Hit Save at the bottom, and Outlook handles the rest while you relax.
The battery rule that could save your house
A firefighter’s dog chewed a lithium battery and set the rug on fire. Here’s the one thing you should never do with battery-powered devices.
Modern family: Who do you text first when life happens? It’s a group chat. Giphy found almost 80% of Gen Z spill big news there first. Jobs, breakups, messy updates, all of it. Over half say their chat knows them better than their own family. Basically, it’s the new living room but with emojis and memes.
Five easy ways to tune up your ride
Let’s get your car road-trip ready for the holidays.
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ICYMI: Here’s how Prime members can save 25¢ per gallon on Fridays until Dec. 26.
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We may earn a commission from purchases, but our recommendations are always objective.
Geocaching turns 25, and it’s never been cooler 🎉

The weekend is here, and it’s hard to believe that geocaching recently turned 25 years old. It’s still going strong with over 3.4 million caches hidden around the world.
I used to do geocaching with my son Ian. It’s a lot of fun.
🍏 Change app icons on iOS 26: Long-press an empty spot on your Home Screen, tap Edit in the top left and hit Customize. At the bottom, choose Dark, Clear or Tinted icons. You can also switch between small and large icons by tapping the two-square button in the top right of the same menu.
🌡️ Nest goes dumb tomorrow: If you’ve got a 1st or 2nd gen Nest Learning Thermostat, it’s going to lose its smarts. That means no more app control, Home/Away Assist or remote tweaks, only good old manual buttons. Basically, it’s a fancy dial. Upgrade now, there are some pretty solid deals out there. My favorite is this little guy.
We may earn a commission from purchases, but our recommendations are always objective.
Fix a frozen computer screen: If your PC freezes, reset the graphics driver by pressing Windows key + Ctrl + Shift + B. You’ll hear a beep, the screen will go black briefly, and the driver will reload. Then press Ctrl + Alt + Delete, open Task Manager and End any unresponsive apps. If all else fails, press the Power button to Restart.
Apple’s new M5 chip: What you need to know
The AI computer era is here. Apple’s M5 chip is rolling out in the MacBook Pro, iPad Pro, and Vision Pro. Then, a wild call from Eileen, who’s helping her friend after an IT shop scam cost thousands. Plus, billionaire bunkers, Jeff Bezos’ space dreams, and more big tech updates.
Geocaching turns 25
In this AI-powered podcast, go treasure hunting in the real world with geocaching, then get nostalgic for old school gadgets. Plus, some wild AI fails and helpful tech tips.
⚡️ 3-second tech genius: Set up bank alerts for every purchase, so you’ll know right away if someone steals your card. In your banking app, go to Settings > Alerts or Notifications and turn on Text and Email. So smart.
🪟 SID happens: Install the updates KB5064081 or KB5065426, and boom, Windows might forget who you are. Microsoft says the bug hits Windows 11 and Server 2025 systems cloned with duplicate SIDs, and only a full rebuild fixes it. Network shares, remote desktop, even file access are all toast. The fix? Start over. Fun times.





