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White-collar jobs, meet your match
I hear from some of you who say, “Kim, I don’t care about AI, it’s not my thing.” I get it. But AI does matter. You’re using it even when you think you’re not. Ever yell, “Speak to a real person”?
AI is not just here, it’s taking names and unpaid lunch breaks. As much as I love a good time-saving tool, I’ve been watching something play out that you should know about.
Now, do me a favor.
I want you to read all the way to the end. This way, the next time the whole “AI taking jobs” issue comes up in conversation, you’ll know what to say and sound so incredibly connected and smart. I love that for you.
🤖 One chatbot = 700 people
The CEO of Klarna, a major fintech company, just came out with a warning: AI is already replacing white-collar workers, and if we don’t brace for it, it could trigger a recession. Yep, that’s a really big deal.
Here’s the backstory. Klarna used to have 5,500 employees. Now? Even though the company is experiencing unprecedented growth, they’re down to about 3,000 people because of AI.
The big hit was in customer service. One chatbot, powered by OpenAI, is doing the work of 700 people.
It’s not just Klarna. Companies across the globe are doing the same thing.
Klarna’s CEO was excited about the efficiency. Now he’s sounding the alarm about what this means for the economy. He’s not alone.
The folks behind Anthropic’s Claude (another AI tool like ChatGPT) say we could lose up to half of all entry-level white-collar jobs within five years. I say three years.
😱 Let’s not hit the panic button
Remember when ATMs were supposed to eliminate bank tellers? Instead, they changed how tellers worked, creating new roles in service and customer relationships.
Many economists argue AI will augment jobs, not totally destroy them. History shows us automation leads to different jobs, not zero jobs.
The issue? The speed of AI is on Red Bull.
We’re not adjusting in decades, we’re adjusting in quarters, or less. If half of all entry-level white-collar jobs are at risk, then even your intern might get replaced before they finish onboarding.
You don’t have to love AI, but you do need to understand it. That’s why I’m here, to break it down, make it real and keep you tech ahead. If you have any questions about AI’s impact on your career, drop me a line. I’d love to help you out.
Tags: history, love, matter, play, tech
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