December 17, 2025

The secret phrases that get you past robot customer service

If you’ve ever screamed “HUMAN BEING” or “REPRESENTATIVE!” at your phone, this one’s for you.

December 9, 2025

AI is killing off the billable hour

Think lawyers are charging too much? Kim Komando explains how the billable hour is changing and what AI can replace for pennies.

November 17, 2025

How to fix your bad AI output

You are going to love this. I know it. Why? Because we’ve all done it.  You toss ChatGPT, Gemini, Copilot, Perplexity or, God forbid, Siri a simple question, and it vomits. Or you tell it, “Write an email,” and out comes a mushy blob of corporate buzzwords no real human would ever say. If you […]

November 12, 2025

See if license plate readers are in your neighborhood

A woman in Colorado was falsely accused of theft because a Flock camera that looks like the one in the image above spotted her car near the scene. She wasn’t even close. She had to dig up dashcam footage, GPS, even her outfit to prove it. The charges were dropped, but the stress? Very real. […]

November 5, 2025

You might be yelling at a toaster

Quick question: When’s the last time you really knew if you were chatting with a real human on a customer-service call? Turns out, in more places than you think, it’s not a person at all. It’s AI. That might be fine when you’re asking a dumb question like, “What time do you close?” But what […]

October 27, 2025

Kids’ books made wonderfully easy

Nicole from Washington, D.C., recently wrote, “Hi, Kim, I love your shows on WTOP. I read your article about how to use AI to write a book. I want to write a children’s book. But I’m no artist!” Nicole, I love this idea. But you absolutely don’t need to be an artist to pull this […]

October 22, 2025

The loyalty trap: That free coffee cost you everything

Let me tell you something that’ll make you look at your “loyalty perks” apps and programs a lot differently.  You think you’re getting a deal along with points, rewards, a freebie here and there. But what you’re really signing up for is a machine that’s collecting, analyzing and monetizing you. I studied a new report […]

October 20, 2025

AI jobs that pay $200K or more

I know that many of you are afraid that AI is going to take your job. And you might be right. The 2025 Global State of AI at Work report just confirmed what we’re all sensing. AI isn’t the future. It is now. But before you panic, let me offer a new way to look […]

October 14, 2025

How not to explode

Lithium-ion batteries are everywhere, powering your phone, laptop, iPad, toothbrush, e-bike, EV and power bank. We love them because they’re compact, rechargeable and efficient. But when things go wrong? They go really wrong. Fires caused by lithium batteries are becoming more common and more dangerous. A small phone battery can ignite a couch. Now imagine […]

August 28, 2025

He married his chatbot, and his human wife’s cool with it

Let me tell you about Travis from Colorado. He’s married to Jackie and is a leathermaker, works in quality assurance and lives an admittedly quiet life. Travis fell in love and married a chatbot. Her name’s Lily Rose. She’s got auburn hair, hazel eyes and lives inside Replika, an AI app that lets you create […]

August 24, 2025

Tech that makes long flights not feel like a prison sentence

When I was a kid, my kindergarten teacher called my mom and said, “We think Kim might have a problem. She’s convinced she went to Paris last weekend.” My mom laughed and said, “Oh no, we did go to Paris.”  See, my dad worked for United Airlines, so I grew up in the air. Flying […]

August 7, 2025

🚨 You must read this before your next Uber ride

⚠️ Warning: This story contains details about sexual assault that may be disturbing. I know two women who were raped by an Uber driver. That’s not hearsay or a story I read online. They trusted the ride, believed the app was safe and paid the price in the most horrific way possible. Now, The New […]

June 16, 2025

White-collar jobs, meet your match

I hear from some of you who say, “Kim, I don’t care about AI, it’s not my thing.” I get it. But AI does matter. You’re using it even when you think you’re not. Ever yell, “Speak to a real person”?  AI is not just here, it’s taking names and unpaid lunch breaks. As much […]

May 27, 2025

Meetings now come with surveillance

It doesn’t bother me anymore, but it used to. Maybe it’s happened to you. You’re in a Zoom call, wearing pajama bottoms, and someone casually says, “Oh, my AI assistant is taking notes of everything everyone is saying.” Wait, what?! There’s a digital stenographer silently documenting every sigh, awkward pause and half-baked idea you mutter? […]

May 25, 2025

AI isn’t just stealing jobs, it’s also fighting death

When people hear “AI,” they think of deepfakes, bogus essays or robots stealing jobs. But there’s something way bigger happening behind the scenes: AI is low-key helping doctors beat diseases that terrify us. Like actually saving lives.  ❤️ Heart disease Still the world’s #1 killer … but AI has entered the chat, and it’s scanning […]

May 23, 2025

Loneliness? There’s an AI for that

Zuckerberg might be onto something … and it’s not just world domination this time. A listener wrote to me recently, and I haven’t stopped thinking about his story. This man has been married to his wife for 56 years. She now has dementia and no longer remembers him, their children or their lifetime of memories. […]

May 6, 2025

Get paid to prove you’re human (don’t)

Would you let someone scan your eyeball in exchange for some free cryptocurrency?  Yes, your actual eyeball. This isn’t an audition for Season 4 of Black Mirror. It’s the premise behind OpenAI founder Sam Altman’s new project called World.  Before you roll your eyes, let me break it down for you. What’s the deal? Sam […]

May 3, 2025

Digital self-destruction for fun and paranoia

How to make any USB drive self-destruct  “Kim, I’m paranoid about losing my USB drive. Is there any way to make it so if someone steals it, they can’t see or open anything?” — Dave in Denver Dave, losing a USB drive isn’t just annoying. It’s the secret nightmare of anyone who’s ever stored files […]

April 16, 2025

Romance scam victim faces 29 years in prison

Jean lives in the Midwest. She’s smart. She’s done well for herself. The kind of woman you’d think could spot a scam a mile away. Btw, that’s not her picture. It’s what I envision her looking like after talking to her. But this fraud blindsided her, and four years later, it’s still haunting her. It […]

April 15, 2025

A crypto guide for busy people that won’t make you cry

Let’s get one thing straight: Crypto isn’t disappearing into the tech void. Love it, hate it or meme it into oblivion, digital currency is sticking around, and the U.S. is auditioning to become the crypto capital of the world. That’s why it’s so important to understand the basics before you fall for a Reddit post […]