Why you can’t access some sites while you’re on a VPN and what to do

Let’s say you’re browsing the web with a VPN. You’re protecting privacy, so you’re confident hackers and advertisers can’t track you. Then you try to go to a site, and it just won’t load.

This can throw a wrench into productivity when working. Or it can ruin your mood when trying to have fun online.

If you want to bypass those infuriating errors that say, “The page you are looking for can’t be found,” we can help. Here’s what to do when a VPN stops site access.

Why you can’t access certain content with a VPN

You can’t access certain apps or websites when your VPN is on for a few reasons. First, you may be dealing with connectivity issues. Perhaps the VPN you’re using is having server issues.

Some sites go out of their way to block connections from VPN servers. The site owners aren’t trying to make your life harder. They block VPNs to cover their backsides. (Legally, not literally.)

Many websites block VPNs because they don’t want to break their contracts. Simply put, many VPN users want to bypass geo-blocking features.

Say you want to watch content that isn’t available in the U.S. If your favorite show is available in the U.K., you can connect to a server there so your internet can access that show. Tap or click here to unlock international Netflix to access more movies and shows.

Streaming sites don’t like this. It lands them in hot water with the production companies they team up with. Here’s why:

  • Streaming sites like Netflix and Hulu have long and complicated contracts with production companies.
  • Those contracts may involve location limits as part of licensing contracts. Production companies often have stipulations like, “You can stream this show, but only in Canada since we don’t want it in the U.S.”
  • Certain websites/services, like PayPal, Venmo and CashApp, identify users for legal purposes through their IP addresses. This is used to resolve problems such as fraud.

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Tech how-to: Switch to a beta browser

Let me tell you a secret: I’m all about staying tech-ahead and not trailing behind, so I’m constantly tapping into apps, programs, hardware and more before they’re released to the public. You can do the same thing in one way, even if you’re not a Digital Goddess®.

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🔒 Privacy, please: On Android, you can automatically lock your Incognito tabs when you switch to another app. Open Chrome, then tap More > Settings > Privacy and security. Turn on “Lock Incognito tabs when you leave Chrome.”

Passwordless future: Google now lets you log into Android, Windows, macOS and Linux devices without a password. Instead, you’ll use a passkey stored in Google Password Manager, which can be authenticated via fingerprint, face scan or screen lock. Chrome and iOS support coming soon.

$20 billion 

Google Chrome’s estimated value on the open market. In August, a judge ruled Google is monopolizing web search. Selling Chrome is one way to fix that big problem. With 3 billion monthly users and a 61% market share, it’s a behemoth. Microsoft Bing could go out with a bang!

Google Lens shopping trick

See that suitcase in the image? Using Google Lens, you can get info about it right there in your tab. So handy!

  • Open the Chrome menu > Search with Google Lens
  • Click and drag anywhere on the page to search for an image. Voila!

Quick privacy win: Clear cookies on your phone

There’s a question I find myself asking a lot with tech products and services: “Is it worth it?” I’m not just talking about money, though, yes, I’m hoping my new $1,200 iPhone will be worth it (eesh).

Privacy is a cost, too. With every “free” service you get, you’re handing over something in return.

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Make sure websites are following your rules: How to check permissions

Hey, where do you live? Can I listen to what you say through your microphone? What about watching through your webcam? Send me all your contacts. Oh, and I’d like to send notifications anytime I feel like it and also watch what websites you visit and what you do there.

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Microsoft Edge can’t take a hint: The browser is importing your Chrome browsing data and tabs without asking. Luckily, you can stop it. When you see the pop-up from Edge to Enhance your browsing experience with Copilot in Microsoft Edge, click the tiny white X in the upper right corner and close it. (It’s tiny — you might have to squint to see it.)

Cheaper phone bill, please: Not everyone has unlimited data. If you use Chrome on iOS, here’s an easy way to lower your data usage. In the lower right corner of Chrome, tap the three dots > Settings > Bandwidth > Preload Webpages > Only on Wi-Fi. Done!

New to Google Chrome: The memory-hogger just got an efficiency update. Click the three dots (upper right) > Settings > Performance. You’ll see Memory Saver, which pauses tabs you’re not using. Your options are Moderate, Balanced or Maximum, so start with Balanced.

🎀 Now, where did I leave that? Bookmarks in Google Chrome are searchable. Click in the address bar at the top, enter @bookmarks, then type as much as you remember about the name of the page to look for it.

Check your permissions: Certain websites may have access to your webcam and microphone. To check in Google Chrome, Microsoft Edge or Mozilla Firefox, click the icon to the left of the address bar. In Safari on a Mac, open the Safari menu and pick Settings for …

Dino-mite: That little dino game Google displays in Chrome when your internet is out is surprisingly fun. You can play it even if your connection is good. Type chrome://dino into the Chrome browser address bar and hit Enter. Use the spacebar to hop over obstacles.

🔖 Bookmarks are so 2010: Want all your last-viewed tabs to reopen when you start your browser? In Chrome, click the three vertical dots at the top right, then tap Settings. Click On startup > Continue where you left off. Steps for Safari, Firefox and Edge here.

⛈️ Tell me the weather: Type “weather” into the address bar at the top of Chrome on the desktop to see a mini forecast — you don’t even need to hit Enter. Want to see the conditions somewhere else? Just add a place name after “weather.”

Update Chrome now: Google just dropped an update that fixes four high-severity vulnerabilities. No details yet on whether hackers have exploited them, but don’t wait to find out. In Chrome, go to Settings > About Chrome, download the latest patch, and hit Relaunch. You should be on version 128.0.6613.137 or 128.0.6613.138, depending on your OS.

A swipe away: On a Chromebook, gestures can do a lot. Swipe up with three fingers to see open windows. Tap a link with three fingers to open it. Close a Chrome tab with a three-finger tap.

🚨 ICYMI: There’s a scary flaw in Google Chrome that could let hackers steal your passwords, credit card autofill info and lots more. Protect yourself: Go to Settings > About Chrome, download the latest patch and hit Relaunch. You want to be on version 128.0.6613.85.

⚠️ Update ASAP: There’s a nasty zero-day flaw in Google Chrome that could let hackers run malicious code and take control of your computer. Protect yourself now: Go to Settings > About Chrome, download the latest patch and hit Relaunch. You should be on version 128.0.6613.85.