Secret to trying a laptop out at home

Here’s a tech-savvy tip most people overlook: Just like returning clothes that don’t fit, you can often return a laptop if it’s not the right fit for you. The key is understanding the seller’s return policy. I’ll break it down so you don’t end up with an expensive doorstop.

Know the basics

Here’s what to look for in a return policy that lets you take a “try before you buy” approach:

  1. Return period: These range from 15 days to 90 days.
  2. Shipping and restocking fees: Some sellers hit you with return shipping or restocking fees of up to 25% of a laptop’s original price.
  3. Surprises: You may have to keep every bit of the original packaging, or the clock on your return windows could start the second you hit “Buy,” not when it’s delivered.

So, where’s the best place to buy?

  • The best: Costco and Walmart both have a 90-day return window with very little in the way of fine print or picky policies.
  • The worst: Best Buy’s return policy is only 15 days. You get 60 days if you pay up to $180 for a My Best Buy annual membership. Don’t shop here.

What about Amazon? The return window is 30 days for laptops that didn’t start when they arrived, were delivered in a damaged condition or are still in an unopened box. If you open the box or it works, you’ll pay a 15% restocking fee. Pro tip: If you’re a good Amazon customer, hop into a chat with their customer service team and ask them to reverse the charge. This worked for me!

I asked my IT genius, John, to pick his favorite Windows and Mac laptops. He shops for the tech we use here in the studios, so you’re in fabulous hands.

Windows of opportunity

💰 HP 17 Business Laptop ($486): Powered by an i3 processor that gets the job done for browsing, banking and school or work. The 17.3-inch screen is also big without being bulky.

💰💰 Dell Inspiron ($616, 5% off): For about $100 more, you get a touchscreen and a slightly more powerful i5 processor. It can handle heavier-duty stuff, like casual gaming and programming.

💰💰💰 HP Envy ($1,129): All the bells and whistles, including an Intel Core Ultra 7 processor, 32GB DDR5 RAM and a 1TB SSD. Zoom-zoom!

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We may receive a commission when you buy through our links, but our reporting and recommendations are always independent and objective.

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Every dollar counts: Next time you need to return an Amazon order, think twice about where you do it. If you go to a UPS Store when Whole Foods, Kohl’s or Amazon Fresh is the same distance or closer, you’ll have to pay a $1 fee.

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80% fee increase

For Verizon bills over the last two years. The data line fee ticked up to $1.60 from $1.40, and the admin fee is now $3.50 a month, compared to only $1.95 in mid-2022. They’ve had lawsuits over these fees and have tried to hike their prices quietly. Good luck with that.

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30% of shoppers

Say return fees are more annoying than jury duty and the DMV. I agree — I was just charged a 20% restocking fee when I tried to return a few sweaters. Check the policy before you buy, and just know many retailers will waive those fees if you go to a physical location.

Not a mice idea: Logitech is toying with the idea of a “forever mouse” you’ll never have to replace — just update. The rumor mill says it’ll cost around $200, plus a subscription fee. Over time, you’ll probably spend more on things like swappable switches, replaceable shells and wheels, and detachable cables as they break.

Slap on the wrist: Verizon, AT&T and T‑Mobile will pay $10.22 million to a group of states to settle claims of false advertising. Their ads promised unlimited data plans and free phones, but guess what? Restrictions applied, conditions had to be met, and hidden fees lurked in the fine print. Check your bills.

For dating apps, it's either your privacy or true love

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Mozilla says that most dating apps (80%) sell or share your intimate information. What exactly are you giving away? Plus, Google teases fees for ‘search,’ an Airbnb shocker, and Boston Dynamics puts hair on its bots.

Can’t peel yourself off the couch? Amazon Prime members, get a year of Grubhub+ for free and skip the food delivery fees. Go to amazon.com/grubhub, hit Activate Grubhub+, and sign in or make an account. After your first year, it’s $10 a month, so set a reminder to cancel.

We may receive a commission when you buy through our links, but our reporting and recommendations are always independent and objective.

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A recent study took a deep dive into 15 of today’s most popular cash advance apps. The scoop? An advance might cost more than you bargained (or budgeted) for. 

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20+ companies canceling free returns

I thought this stat was interesting: The National Retail Federation reports for every $1 billion in sales, the average retailer incurs $165 million in merchandise returns. You know what this means: Say goodbye to free shipping and free returns when buying stuff online.

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