Upgrading to a new computer soon? Don't make this big mistake

Do you have any old tech piling up and collecting dust? If so, you may be thinking about donating or selling it. This is a good idea, especially since gadget prices are skyrocketing. Many people are in the market for a gently used smartphone or computer rather than spending big bucks for a brand-new one.

However, there is one critical step that many people forget to take before getting rid of their old devices. They fail to delete sensitive data permanently, and that’s a huge mistake.

We’ll walk you through how to erase your info from any gadget brought to you by our sponsor, Dell. Need help to find the best tech solutions for your small business? See how Dell Technologies’ Advisors can assist you for free.

Never hand over personal information by mistake

People have been selling and donating old tech for years. One security researcher determined how many people remembered to delete their personal information before handing over their old devices. You’ll be surprised at just how many did not erase them properly.

Josh Frantz purchased 85 devices from businesses that sold refurbished, donated and used computers. He spent about $600 on desktop and laptop computers, flash drives, memory cards, hard disk drives and a few cell phones.

Frantz posted what he discovered on his rapid7 blog — and it was pretty shocking!

Of the 85 devices he bought, only two were appropriately wiped. Most of the devices still had tons of information on them.

With help from a script he wrote, Frantz found 214,019 images, 148,903 emails and 3,406 documents. From all that, he could see email addresses, dates of birth, Social Security and credit card numbers. Yikes!

Don’t let this happen to you. Before donating or selling a device, you must ensure everything has been appropriately deleted.

If you don’t wipe your device, information can be found later. All those deleted letters, financial documents and compromising photos lurk on the computer. All it takes is a little know-how to recover them.

When a file is deleted, your operating system removes the link to the file and marks the space free. That file will still exist on your hard drive until it’s overwritten by new information.

Continue reading

Tech cleanup: Files and folders taking valuable storage from your PC

It happens. The longer we keep our devices, the more cluttered they become.

Open your phone’s app tray for a great example. How many are sitting there that you haven’t opened in months or years? This clutter isn’t just annoying — it can be dangerous, too. Tap or click to delete apps you’re not using.

Continue reading

For the [fill-in-the-blank] person in your life

✏️ I’ll fill in the blank. All you have to do is wrap it.

  • For the road tripper: A dashcam with unlimited cloud backup storage. Your recipient’s insurance premiums will thank you.
  • For the sneakerhead: A sneaker eraser, so they can finally whip out the white Nikes.
  • For the guy who looks like Grizzly Adams: A fancy, new beard trimmer so he can grow big or go home.
  • For the kid with unlimited energy: An indoor soccer game to wipe them out in no time, even on snow days!
  • For the cook who makes way too much: Souper cubes. Freeze leftovers and pop ‘em out whenever you want. I use mine all the time.
  • For the person who’s always stressin’: Shower steamers, because they deserve it!
  • For the college kid: A refrigerator deodorizer. We all know what dorm mini fridges smell like.
  • For the person who’s always cold: A towel warmer makes getting out of the shower a lot less chilly. This one allows them to infuse their towels with essential oils, too!

We may receive a commission when you buy through our links, but our reporting and recommendations are always independent and objective.

Turn on this smart security setting to protect your phone backups from hackers

You should always have a backup of precious photos and essential personal files. It would be best to back up your mobile phone before upgrading its operating system, so you don’t lose anything important. Tap or click for three things to look for in a cloud backup.

Continue reading

What to do if your iCloud or Google storage is full

Our phones and computers can only hold so many photos. Considering an average of nearly 2 trillion photos are taken yearly, it is no wonder we run out of space. Are you ready for your close-up?

In addition to photos, we have to worry about documents and applications that take up space on our devices. Ever try to download a software update and get that horrific pop-up telling you, we’re sorry, you don’t have enough space? Tap or click here for ways an all-in-one cloud backup will simplify your life.

Continue reading

New ransomware could lock down your smartphone

There is plenty of malware out there, all with devastating consequences. But arguably, the worst type of malware is ransomware. That’s when hackers infect your mobile phone or computer with a virus that locks down your information. Only after you pay the ransom is your device unlocked.

Continue reading

Apple to pay nearly $15M in iCloud refunds - See if you’re eligible

Mobile phones have excellent features these days, but more significant storage requirements come with technology upgrades. If you only have 64GB of internal storage, it will fill to the brim with photos and videos in no time. Tap or click here for what to do if your iCloud or Google storage is full.

Continue reading

Tech tip: Convert your old VHS tapes into digital format

The way we view and capture footage has changed over time. While many people still prefer to shoot on film, digital is easier to share, and the storage potential is massive.

Your smartphone has turned video capture into an almost careless practice. You can shoot just about as much as you want and quickly delete what you don’t need. But how do you share videos with others? Tap or click here for tips on putting together a movie from various clips for friends and family.

Continue reading

7 fixes for a phone that keeps restarting or crashing

Dependence on smartphones can bring about tremendous disappointment and despair when they fail to perform. Considering there are over 2.5 billion active Android devices, it’s not surprising to hear occasional stories on troublesome problems.

Continue reading

Tech tip: Convert your old film negatives into digital photos

Preserving old photos, films and videos is an art form in and of its own. If you stumble upon a cache of old film negatives, you may start to research the best preservation methods. If so, prepare to be blown away by what you find.

Continue reading

How to get that like-new computer speed back

Your PC is likely full of files and programs you seldom or never use. There are apps you used once or twice before forgetting about them. Then there are registry files, failed downloads and bloatware that sneaks onto your computer without your knowledge. In addition to taking up storage space, all that clutter slows your computer down.

Continue reading

If you own one of these external drives, here's why you should update it ASAP

Considering all the components that go into making your computer work, one of the most important is the hard drive. And by extension, it can often be the addition of even more storage through an external drive.

Because if something goes wrong and you don’t have a backup either locally or in the cloud, you could lose important files forever. Tap or click here for three ways to save lost files from a failing hard drive.

Continue reading

3 tech favorites Kim relies on that you should, too

As America’s tech pro and a small business owner for over 20 years, Kim has partnered with a few hardware and software vendors and companies.

These companies may sponsor The Kim Komando Show and Komando.com, but she honestly trusts their time-saving tools, security features and money-saving innovations. Kim only partners with companies she is proud to bring to you and uses herself, and she arranges special deals to make these products even more affordable.

Continue reading

Best ways to organize your cloud storage files

Think back to the days when we had to store everything locally on our computers. Thumb drives and external hard drives helped, but it was cumbersome.

Today, everything syncs right to cloud storage. Is it safe to store personal documents like your ID, financial info, or medical files in the cloud? Tap or click for the answer.

Continue reading

Windows 11 update not on your PC yet? Here's how to skip the line

After months of the usual teasers and hype from Microsoft, Windows 11 has officially arrived. Microsoft’s latest operating system has relocated the Start menu and taskbar, added features lifted from gaming consoles, packed in more widgets and given Android users the ability to run apps on their PC.

Continue reading

Windows 11 is coming in October - Here are all the details we have so far

Windows 10 is now six years old, and the next major upgrade is finally coming. The new operating system from Microsoft is coming with better visuals and features and promises better performance for games, communication, web browsing and more.

Continue reading

Can't wait to try Windows 11? Watch for these fake files that can ruin your PC

The next iteration of Microsoft’s operating system was recently revealed as Windows 11. The OS sports a new look, Android compatibility, a personalized feed, better support for games and more.

Windows 11 will launch as a free upgrade for eligible Windows 10 PCs and new PCs in the fall. Tap or click here to find out how to check your Windows 11 eligibility and hardware compatibility.

Continue reading

Use Google? Big change coming to the way you store docs

The word cloud has come to mean something entirely different in our new technology-based life. In the early days of computers, you could store everything on your local hard drive and get access to it immediately.

But as technology takes over our lives, we create more and more digital content and need someplace to put it. Enter cloud storage, a great way to save everything off your computer but still access it. Tap or click here to find out why you need to be using a cloud backup for all your devices.

Continue reading

Tech how-to: 5 ways to share files too big to email

Our cameras take fabulous photos and videos. Our computers tackle data-packed spreadsheets. We can create detailed graphics that look incredible when blown up. But all of that comes with a drawback: huge files.

First, you need to make sure your computer, tablet or smartphone has enough storage to handle those files. Tap or click here for a quick trick to free up more space.

Continue reading

This Facebook scam has tricked half a million people - Here's the giveaway

Imagine this: your friend shoots you a text with a simple message. “Is this you?” they ask. Anxiety shoots through your heart as you wonder if someone leaked a compromising or unflattering image or video.

So you click on your friend’s attachment. Just like that, you’ve fallen for one of the biggest Facebook scams out there. So far, this dangerous Facebook scam has duped around 500,000 people.

Continue reading