You might consider yourself a tech-savvy individual who would never fall for an online scam. You regularly mark suspicious email messages as spam, and you never click anything that doesn’t seem legitimate.
Who do you think is the most vulnerable to online scams? Tap or click here to find out which age group keeps falling for them.
But you don’t need to do any unusual browsing to stumble across a scam. You may know not to Google something like “free Amazon gift card,” but what if you need help with your Prime account? Just search for customer service, right? Wrong. The best way to find help is to go to the source. Read on for ways to get what you need without the risks.
1. Customer service numbers
Getting some of the biggest tech companies on the phone is not always easy. Login to your Prime account, and you’ll be hard-pressed to find a phone number to contact. At best, you can have them call you.
Amazon prefers to handle things through an online chat, which you can find by going to Customer Service > Need More Help > Contact Us > Start Chatting Now. From this page, you can also click the We can call you link to set up a phone call. Tap or click here for more details on contacting Amazon.
Apple provides a phone number depending on your region. Get Apple’s customer service phone numbers for the U.S. and Canada here.
As a rule, you shouldn’t Google customer service numbers. Even the top results can lead you to fake phone numbers, where someone will ask you for personal information, including credit card numbers.
You may also find a malicious link that will infect your computer with malware. If you want to contact a company, go to its official page and find the information there.
But we’re here to help. Tap or click here for 10 top Big Tech customer service numbers.
2. Tech support
When things go wrong with your electronics, it’s understandable to lose your cool. You could be in the middle of a project and worry about losing important data. In a panic, you search online for tech support and click on the first official-looking result. Don’t do it. This could make your problems much worse.
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