Not-so-shocking poll: We're all tired of emails - Try these tips

No, no, no — not this email, of course. I’m talking about the rambling ones you get from coworkers, clients, your boss, your neighbor, your cranky uncle.

The folks at messaging app Slack surveyed 8,000 small biz workers to pick their brains. Turns out, our old ways of sending emails are chock full of painful time wasters no one likes sending or reading.

Clearly, Slack has a vested interest in people using … well, Slack. But these numbers reveal a lot. Let’s crack our knuckles, check some stats and get rid of yawn-worthy emails.

Too long, won’t read 

Eight sentences or more and 57% of people skim or just ignore parts. Ahem, yeah, I do that. Instead, try this:

  • Put all the most important info in the first line.
  • Write in bullet points to save time. (See, it works!)
  • If you need to write more than a few sentences, move to a phone call, text or chat instead.

Wait, you didn’t answer me!

Over 60% say it’s common they didn’t get an answer to a question they included in an email. About half say they get asked questions they already answered or are called by the wrong name. Ouch.

  • Pull names directly from the email contact, or save space and don’t use a name. It’s 2023, they know who they are.
  • Maintain an open chat with those you work with often for quick questions and answers. So much faster than email for quick follow-ups.

The problem is … I didn’t read it

This surprised me: 45% say they’ve missed a meeting or deadline buried in an email. That’s embarrassing. Here’s how to fix it:

  • Rely on your email app. Most automatically highlight and prompt you to save important information.
  • Setting up a meeting? Send an invite through your email’s scheduling system.
  • Avoid “reply all” whenever possible. No one likes it.

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