Whenever I get something from Amazon, I always inspect it THOROUGHLY.
Secret to trying a laptop out at home
Here’s a tech-savvy tip most people overlook: Just like returning clothes that don’t fit, you can often return a laptop if it’s not the right fit for you. The key is understanding the seller’s return policy. I’ll break it down so you don’t end up with an expensive doorstop.
Know the basics
Here’s what to look for in a return policy that lets you take a “try before you buy” approach:
- Return period: These range from 15 days to 90 days.
- Shipping and restocking fees: Some sellers hit you with return shipping or restocking fees of up to 25% of a laptop’s original price.
- Surprises: You may have to keep every bit of the original packaging, or the clock on your return windows could start the second you hit “Buy,” not when it’s delivered.
So, where’s the best place to buy?
- The best: Costco and Walmart both have a 90-day return window with very little in the way of fine print or picky policies.
- The worst: Best Buy’s return policy is only 15 days. You get 60 days if you pay up to $180 for a My Best Buy annual membership. Don’t shop here.
What about Amazon? The return window is 30 days for laptops that didn’t start when they arrived, were delivered in a damaged condition or are still in an unopened box. If you open the box or it works, you’ll pay a 15% restocking fee. Pro tip: If you’re a good Amazon customer, hop into a chat with their customer service team and ask them to reverse the charge. This worked for me!
I asked my IT genius, John, to pick his favorite Windows and Mac laptops. He shops for the tech we use here in the studios, so you’re in fabulous hands.
Windows of opportunity
💰 HP 17 Business Laptop ($486): Powered by an i3 processor that gets the job done for browsing, banking and school or work. The 17.3-inch screen is also big without being bulky.
💰💰 Dell Inspiron ($616, 5% off): For about $100 more, you get a touchscreen and a slightly more powerful i5 processor. It can handle heavier-duty stuff, like casual gaming and programming.
💰💰💰 HP Envy ($1,129): All the bells and whistles, including an Intel Core Ultra 7 processor, 32GB DDR5 RAM and a 1TB SSD. Zoom-zoom!
We may receive a commission when you buy through our links, but our reporting and recommendations are always independent and objective.
Holiday helper: How to return the stuff you don't want
Well, it looks like Aunt Sue bought you yet another ugly sweater for Christmas. Hey, it’s the thought that counts, right?
Some of us tuck unwanted things away in a closet, and some return them. If that’s you, check the fine print. Many retailers are doing away with free shipping on returns. I did some digging to help during this busy season.
🛒 Little-known shipping secret: Did you know if you turn an Amazon shipping bag inside out, there’s a strip you can pull to reseal it for returns? Now stop being lazy and send back that itchy sweater.
Guide to Amazon Prime Day: Returns and what to expect
Prime Day is coming up on July 16th and 17th, but there’s a catch for frequent returners. Amazon is cracking down and it might affect your shopping spree.
📺 This is wild: A funny Reddit post shows a Costco customer trying to return a TV they bought back in 2002. The thing is it might be within the guidelines. Costco didn’t add a 90-day limit to its electronics return policy until 2007. Before that, you could return indefinitely. Did it work? Yup!
20+ companies canceling free returns
I thought this stat was interesting: The National Retail Federation reports for every $1 billion in sales, the average retailer incurs $165 million in merchandise returns. You know what this means: Say goodbye to free shipping and free returns when buying stuff online.
Shopping smarts: Here are the things you can’t return to Amazon
Online retailers make it easy to get anything you want within a day or two, but that doesn’t mean you should go off on wild spending sprees. Here are five big mistakes to avoid when buying electronics on Amazon.
Buying things you don’t need is one thing, but it’s worse when you have something you can’t get rid of. While you can likely return that juicer you never used, it’s not the same for other products. Here’s what you need to know about Amazon’s return policies.
NO returns on Cybertrucks
You better really want a Cybertruck because there’s no going back after you buy one.
🔊 Old Hollywood returns: AI company ElevenLabs is bringing dead celeb voices to its Reader app. Soon, James Dean, Burt Reynolds or Judy Garland will voice your next audiobook. The app can turn PDFs and other text formats into voiceovers, too.
Attention, shopper: Liquidation.com hawks packages and undelivered goods from Amazon, Target, Walmart and the Home Depot. You can filter by brand or retailer. Shop carefully — there are no returns.
The end of free shipping
Do you make too many returns? Many online retailers are starting to punish this behavior.
Money tip: 9 ways to make sure you can return the things you buy online
Buying stuff is fun, but it sometimes doesn’t work out as planned. Your purchase is either defective or not what you expected. Not to worry — you can always return it for a full refund, right?
Did you know that Costco’s “100% satisfaction guarantee” statement can actually be taken at face value? You can bring back anything from a dead plant to partially eaten food! Tap or click to hear Kim tell you all about it.
Amazon shoppers, take note: What NOT to buy from third-party sellers
Angela Bolger was a loyal Amazon customer and had no reason to suspect an item she ordered could put her life in jeopardy. But everything changed after she ordered a replacement battery for her laptop. Out of the blue, several months after it arrived, the battery exploded and inflicted third-degree burns on her body.