Shopping under surveillance: How retailers track you and how to be invisible
If you have a pulse and an internet connection, companies want all the details they can fetch on what you’re willing to buy — and it’s getting harder to tell where they’re obtaining all that info.
Retailers can now track what customers purchase to influence their buying patterns. Loyalty programs collect data on your purchases, frequency and preferences — in exchange for deals.
Mobile apps take it a step further. If location tracking is enabled, retailers know when you’re in-store — those coupon notifications aren’t a coincidence.
Wi-Fi and Bluetooth beacons map where you go. Ever connect to free Wi-Fi in a store? That’s the trade-off. Bluetooth beacons work similarly by pinging your phone to document your path within the store.
Point-of-sale systems document purchase histories and often connect them to an email or phone number if provided. Surveillance cameras aren’t just to catch thieves. Some retailers use AI to analyze your shopping behavior and habits.
Take back your (purchasing) power
Tracking is unavoidable, but there are ways to protect your privacy better. Use these tips to feel less watched:
- Uninstall retail apps from your phone. If you can’t part with them, disable location permissions.
- Limit loyalty cards. The fewer you sign up for, the better for your privacy. Most cashiers are willing to let me use theirs. Just be polite!
- Switch off Bluetooth. This way, you’re not tracked by beacons in stores.
- Know your rights. If you use a retailer’s website or app, there’s usually a section where you can opt out of specific data collection or sharing methods.
- Turn off your location history in Google. Open Google, go to your account settings and tap Data & privacy. Next, tap Location History under History settings and select Turn off.
- Browse in Incognito mode. This keeps your website history from being stored and reported to ad networks. Tap or click to learn the benefits of Incognito mode.
- Delete old accounts. JustDelete.me provides direct links to delete your accounts for many online services. You can also see how companies view and handle user data.
- Use a VPN. This hides your IP address from retailers and works on your phone, too! My pick is ExpressVPN.
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