Tech security tip: How to remove malware from your phone or computer

Anyone who regularly browses the internet needs antivirus software. Think of it as a life jacket. It’s there to keep you safe in case of an emergency.

And when malware strikes at your defenses, it’s code red. You’re afraid that you’ll lose everything, your emotions are high and you might not be in the right state of mind to find a good solution. That’s why preventative measures make a world of difference.

The best way to set yourself up for success is by having a good antivirus solution on your devices. We recommend our sponsor, TotalAV, an industry-leading security suite that provides the best protection in the business. You can get complete protection for a whole year at ProtectWithKim.com for just $19!

So you just found out malware’s infected your phone or PC. Now what?

You’d like to think you’re safe on the internet, especially if you avoid shady websites. But, sadly, viruses can pop up everywhere — even in unexpected places. So if your PC comes into contact with malware, you want your device to be able to fight it off.

1. Install a virus scanner to see what you’re up against

Before you can even start thinking about a good defense, you’ll want to confirm your fears with a virus scanner or your antivirus software of choice. We recommend TotalAV. More on that below.

2. Disconnect from the internet to prevent further damage

Your virus found you online, so you’ll want to disconnect from the internet to make sure it doesn’t spread. Unfortunately, disconnecting a computer from the internet doesn’t fully disable the malware. It just stops the malicious program from damaging your device even more.

3. Protect yourself by running a disk cleanup

Next, you need to run your PC’s native Disk Cleanup. This removes the lingering junk hurting your computer. (Plus, it also speeds up your system.) Follow these steps to run a disk cleanup on Windows 10:

  1. In the search box on the taskbar, type disk cleanup.
  2. Then, select Disk Cleanup from the results list.
  3. Pick the drive you want to clean up and tap OK.
  4. Under Files to delete, find the file types you want to get rid of. (Want a description of the file type? Just select it.)
  5. Hit OK, and you’re good to go!

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Windows and Mac security settings to check now

It’s never good to go too long without checking your security settings. Now and then, you should brush up on your protections. Whether you use a Mac or a PC, all devices are vulnerable to attacks.

On the bright side, there are tons of built-in features you can take advantage of for your safety. For example, Windows Defender can help protect your PC from lurking threats. However, many native protections might be a bit hard to find on your own.

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Windows 10 how-to: Roll back to a previous version

Having trouble with the latest Windows 10 update? Maybe it’s so bad, you wish you’d never updated your PC in the first place. In this Komando DIY, we walk you through how to roll back your Windows version.

What Windows 11 means for the world

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Six years ago, Microsoft announced that the current version, Windows 10, would be the last. Today, even Microsoft executives are surprised that Windows 11 is on the way.
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Microsoft’s very bad advice: Some 240 million active PCs are too old to update to Windows 11. After years of telling us otherwise, Microsoft now says you can go ahead and update your incompatible PC. The big disclaimer: Your computer might not get every security patch and update, so it’s not worth the risk.

Windows 10 has built-in ransomware protection

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Most Windows 10 users don’t know there’s a way to protect their computer’s files against ransomware. It’s not a 100% guarantee, but it can work wonders in case of an emergency.
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Windows woes, NFT craze, Clubhouse copycat app

The latest Windows 10 update is a mess. Find out if it’s finally safe to download. Plus, the team dives deep into the NFT craze. Why are people ponying up millions for things they’ll never touch? Plus, there’s a copycat of the social media app Clubhouse floating around. Get the details on how to spot the fake.

Space internet, Mac malware, Windows 10 pro tip

SpaceX is poised to bring fast internet to the areas that need it most, and it just got faster. Malware is targeting new Macs, and Ben has a Windows 10 pro tip every PC user should know. Plus, the crew talks about the best ways to sell old tech — or which cupboard to stash it in if you can’t be bothered.

Running Windows 10? You need to update now

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A serious Windows 10 flaw has the National Security Agency sounding the alarm. The intelligence agency is urging users to update the operating system as soon as possible, due to a risky vulnerability that could affect 900 million devices.  Learn more about your ad choices. Visit megaphone.fm/adchoices

3 shortcuts every Windows 10 user should know

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Despite the popularity of Mac computers the fact is, more people use Windows 10 computers than any other. In this episode of Consumer Tech Update, we’re continuing Digital-Life-Hacks Week by giving you some tips on how to speed up your work using Windows 10. Learn more about your ad choices. Visit megaphone.fm/adchoices