Synced your phone to a rental car? Wipe your data so the next driver doesn’t get your texts. On the car’s infotainment system, go to Settings and look for a factory reset option. Every car’s system is different, so check the manual or ask the rental company if you can’t find it.
Secret to trying a laptop out at home
Here’s a tech-savvy tip most people overlook: Just like returning clothes that don’t fit, you can often return a laptop if it’s not the right fit for you. The key is understanding the seller’s return policy. I’ll break it down so you don’t end up with an expensive doorstop.
Know the basics
Here’s what to look for in a return policy that lets you take a “try before you buy” approach:
- Return period: These range from 15 days to 90 days.
- Shipping and restocking fees: Some sellers hit you with return shipping or restocking fees of up to 25% of a laptop’s original price.
- Surprises: You may have to keep every bit of the original packaging, or the clock on your return windows could start the second you hit “Buy,” not when it’s delivered.
So, where’s the best place to buy?
- The best: Costco and Walmart both have a 90-day return window with very little in the way of fine print or picky policies.
- The worst: Best Buy’s return policy is only 15 days. You get 60 days if you pay up to $180 for a My Best Buy annual membership. Don’t shop here.
What about Amazon? The return window is 30 days for laptops that didn’t start when they arrived, were delivered in a damaged condition or are still in an unopened box. If you open the box or it works, you’ll pay a 15% restocking fee. Pro tip: If you’re a good Amazon customer, hop into a chat with their customer service team and ask them to reverse the charge. This worked for me!
I asked my IT genius, John, to pick his favorite Windows and Mac laptops. He shops for the tech we use here in the studios, so you’re in fabulous hands.
Windows of opportunity
💰 HP 17 Business Laptop ($486): Powered by an i3 processor that gets the job done for browsing, banking and school or work. The 17.3-inch screen is also big without being bulky.
💰💰 Dell Inspiron ($616, 5% off): For about $100 more, you get a touchscreen and a slightly more powerful i5 processor. It can handle heavier-duty stuff, like casual gaming and programming.
💰💰💰 HP Envy ($1,129): All the bells and whistles, including an Intel Core Ultra 7 processor, 32GB DDR5 RAM and a 1TB SSD. Zoom-zoom!
We may receive a commission when you buy through our links, but our reporting and recommendations are always independent and objective.
Don’t want to drop $1K on a new phone? Do this instead
It was a little anticlimactic when I went from the iPhone 14 Pro Max to the 15 Pro Max. Side-by-side, they look an awful lot like the same phone. The one thing that stood out was how shiny and clean the 15 looked.
You don’t have to shell out a lot of money — jump into the settings and use a little elbow grease to make your current phone sparkle.
You can't just factory reset your old phone to sell it
Trading in your old phone? Here’s why you need to protect your privacy before handing it over, in 60 seconds.
Do this with your router before selling it or throwing it away
You know to wipe your devices before tossing them or giving them away. Your phone and computer contain lots of data that can be used against you. But what if you don’t have a chance to reset them? Here’s how to remotely wipe the data from your phone and computer.
Upgrading your iPhone? 5 steps to take with your old phone before you sell it or give it away
There are lots of reasons you might want to sell your old phone. Perhaps you’ve upgraded early and still have a newer model phone worth a bit of money. Are you looking to switch from Android to iPhone? Tap or click here for a list of Androids you can trade in.
🧹 Refresh your iPad without losing your stuff: Go to Settings > General > Transfer or Reset iPad > Reset, then pick Reset All Settings. This will return your network, keyboard dictionary, location and privacy settings to their factory defaults. Choose one or go for a full reset. DO NOT tap Erase All Content and Settings unless you’re ready to lose everything.
♻️ Hit reset: Get Windows back to a factory-fresh state without losing your personal files. Open Settings > System > Recovery > Reset PC. Just make sure you choose the Keep my files option. (You’ve got everything backed up anyway, right?)
WTH do I do now? Jim in Philly wrote to me because he downloaded an app that totally screwed up his phone — random ads everywhere. Sorry, Jim, but you need to do a full factory reset. It’s a royal pain in the rear, I know, but it’s the only way to ensure your phone is clear from adware and malware. After that, do like I do and get a solid AV software on your phone.
Check your phone! Apps caught sending data to China
Another day, another bad app. Cybersecurity researchers at Pradeo spotted two apps in the Google Play Store collecting and sending data straight to malicious servers based in China. Combined, they have 1.5 million downloads. Is one on your phone?
7 things you should never throw away (or you could be in legal trouble)
By now, we all know how to separate trash from recyclables.
But what about the other things we no longer need? The answer is no if you’re holding an old bottle of medication. Tap or click here to check if any of your meds have been recalled.
Apps with 421M downloads … and hidden malware
Sorry, Android users. More bad news for you on the app front. (I know, it never ends.) Security researchers at Dr. Web found spyware in more than 100 popular apps. The most popular ones on the list have over 100 million downloads.
Here’s why your phone is so much slower now than when you bought it
You spend a lot of money on electronics, so why not keep them in tip-top shape? When it comes to computers, speed is the name of the game. Is your PC or Mac running slow? Take these simple steps to speed things up again.
7 things to do after a hacker breaks into your computer
I always feel sympathy when I hear about hackers breaking into someone’s computer. I felt terrible when Phillis from Orlando Beach, FL, called the show and said hackers stole $150,000 from her brother’s PC. If you’ve ever been hacked, you know how scary it is.
How to get the most money selling your old cellphone
When you upgrade your smartphone, don’t throw the old one in a drawer. With the right site, you can turn your dusty old electronics into a source of income.
In this tip, we’ll answer some of the most common questions people have when selling old devices. Plus, we’ll introduce you to a valuable new site to help you make money.
Have a spy on your phone? Take steps now!
I read every single note from people like you who need a hand with something digital. One common theme lately is from people worried someone is spying on their phones. If that rings true, keep reading. You can drop me your questions on my site here.
Protect yourself! Stalkers are using Amazon Alexa devices
According to Amazon, Alexa can follow more than 50,000 unique tasks and commands. Obviously, we can’t list them all, but we’ll give you a starting point. Tap or click here for 15 Alexa commands to try out right now.
Smart speakers are supposed to make our lives easier, but at what cost? Keeping one of these devices around is a privacy risk, but it can worsen.
Is your iPhone screen PINK? Here's how to fix it
Apple’s latest flagship, the iPhone 13, has been out for several months, with many claiming it to be the best iPhone ever made. But it hasn’t been smooth sailing for some. For example, there is a big problem with iPhone 13’s beautiful new video mode.
Have this phone? Running your battery to zero could disable a feature you use most
Mobile phones are our lifeline to the outside world and loved ones. With many things dependent on them, most of us can’t afford the struggles when the battery dies. But when it does happen, a quick recharge will have you texting in no time.
Android warning! Are you about to lose access to Google apps?
Updated Sept. 26, 2021 – The time to upgrade is now. Monday, Sept. 27, is the official day older versions of Android will lose access to their Google accounts. Read on for complete details.
Google’s Android operating system has been the preferred mobile platform for billions of users for a long time. The system has been around since 2008 and will be moving into its 12th version this year. Tap or click here for everything you need to know about Android 12.