WTH do I do now? Jim in Philly wrote to me because he downloaded an app that totally screwed up his phone — random ads everywhere. Sorry, Jim, but you need to do a full factory reset. It’s a royal pain in the rear, I know, but it’s the only way to ensure your phone is clear from adware and malware. After that, do like I do and get a solid AV software on your phone.
You can't just factory reset your old phone to sell it
Trading in your old phone? Here’s why you need to protect your privacy before handing it over, in 60 seconds.