Quick reminder: Most old cellphones can still call 911 even without a plan. Federal law requires all cellphones to connect to emergency services, even if they don’t have active service. A 2-year-old in Oklahoma put this to the test by calling for an emergency donut delivery. The dispatcher played along, and the police showed up with Dunkin’ treats.
How to find and stop hidden fees

When I’m booking air travel, it seems like the price goes up with every click. By the time I pay to check a bag or two, that “great deal” isn’t looking so, well, great.
So of course airlines are fighting the Biden administration’s “junk fees’” rule, which would make them show their fees upfront for checking bags, carrying on a bag, and changing or canceling a reservation.
Virtually every major airline (American, Delta, United, JetBlue, Alaska and Hawaiian) is suing to stop this rule. Yeah, and they probably don’t want you to know their checked-baggage fees are going up again (at least, for American).
Airlines aren’t the only ones
It’s called price obfuscation, and I bet it’s happening in your online shopping carts all the time. You see one price when you hit “buy,” and as they tack on more fees, you’re less likely to notice them.
Concert tickets are some of the worst offenders, with service fees, order processing fees, delivery fees and facility charges.
The price obfuscation for concert tickets got so out of control, some states finally made Ticketmaster show “all-in pricing” — your actual ticket cost — instead of the ticket price you think you’re paying.
- 🎶 How to avoid it: When you can, buy tickets at a physical box office to avoid some of the fees.
Hotels stays: Many hotels tack on a “resort fee” they claim is for amenities. Some local governments charge a tourism tax, too. It can add up!
- 🧳 Ask about the charges: If your hotel’s “resort fee” is for a closed pool or a gym you’re not using, politely ask if it can be removed from your bill.
Online shopping: That outfit was a good deal … until you saw the shipping and handling fees.
- 🛍️ Do your own legwork: Literally. If you’re purchasing online for a store with a brick-and-mortar shop in your town, get it shipped there for free and pick it up.
'Emergency donuts'
📲 Whaddaya want? Soon, you’ll know why a business is calling — at least if you use an Android on the AT&T network. Maybe you’ve already noticed official logos pop up when a company calls. Now you’ll see what they want, with no extra app required. Options include appointment and refill reminders, delivery service, and upcoming visits. This is neat, but, of course, now I’m worried when someone will hack this …
The post office delivery scam
Did you get a text about a package from the post office or FedEx? Stop and think. This message could be a dangerous scam.
$2
That’s all an Indiana pizza delivery driver got after delivering a $40 order during a massive snowstorm. A police officer saw him, shared his story on TikTok and started a GoFundMe campaign. The goal was $500, but over $30,000 poured in. Thank goodness, he kneaded the dough. (Oh, that was so bad, it was good!)
6 pages
Length of Amazon memos. Keeping it short speeds up decisions. AI robotics startup Swiss-Mile followed suit when they pitched to Jeff Bezos in April. He gave them $22 million for testing delivery bots in Zurich. Less is more.
One email cost this man $167K
Pat Lawlor was happy to buy his first home — until he received a fake email from someone he thought was his escrow officer. Plus, closing apps doesn’t save iPhone battery, a flame-throwing robot dog, and Amazon’s new grocery delivery.
Hidden costs of Instacart
Opting for grocery delivery? It’s convenient, but be aware of the extra price.
New package delivery scam
The holidays are here. Packages are on the way — and so are delivery scams.
Avoid this new package delivery scam
Did you recieve a package from the IRS? Here’s why that could be a con, in one minute.
Walmart garage delivery, trash arrests, Facebook break-up
Want to get a 70-inch TV delivered in less than an hour? Just use Instacart! Plus, Walmart can now deliver groceries into your garage. Here’s how to set it up. Also, I’ll tell you how to take a break from Facebook. (It’s harder than you think!) Oh, and you might not know that it’s illegal to throw these 10 things into the trash.
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Amazon can put your orders inside your garage
Sick of porch pirates snatching up your packages? Listen now to get the delivery workers to drop them off in your garage instead.
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Amazon's drone deliveries are grounded
What happened to Amazon’s massive fleet of delivery drones? Listen now for the high-flying tale.
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Digital Life Hack: Keep track of your mail with this USPS trick
Did you know the USPS will start to slow down mail delivery? Listen now to make sure you don’t miss any packages.
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Are delivery apps deceiving you?
If you order food to be delivered from your local restaurants using Post Mates, Door Dash or another service, there’s a new trick to get your business you need to be aware of.
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Delivery drones are up there
Sometimes the greatest advancements in tech happen with no hype.
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Instacart: Behind the scenes of this tough gig
Instacart is the grocery pickup and delivery service operating in more than 5,500 cities. An Instacart employee will bring you anything from booze to bananas and Aspirin to artichokes. And as it turns out, it’s one of the most demanding jobs there is.
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Feeding a remote Alaskan town during the pandemic
On this episode, Kim brings you the story of a man feeding a remote Alaska town with a Costco card and a ship. Toshua Parker went from a quarter-million dollars in debt to the owner of a successful grocery story that’s keeping Gustavus, Alaska stocked during the coronavirus pandemic. Plus, meet Jonathan Bass, Head of Marketing and Communications at Wing, a subsidiary of Alphabet. Wing has built an autonomous fleet of small, lightweight delivery drones that can transport small packages to homes in minutes.
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Is it safe to order online and touch your mail?
Can you get the coronavirus just from getting your mail or picking up a delivery? You can never be too careful. I’ll tell you the steps I’m taking right now to minimize exposure. Learn more about your ad choices. Visit megaphone.fm/adchoices
Amazon loses round 1 of the drone wars
After years of hearing about Amazon’s impending drone delivery service, many Americans braced themselves for a dystopian future where Amazon drones filled the sky. Well, a funny thing happened on the way to dystopia. Learn more about your ad choices. Visit megaphone.fm/adchoices