Amazon Prime problems: Read this before you rely on 2-day shipping

There’s nothing worse than paying extra for something and not getting it. For example, if you want Amazon Prime’s famous two-day shipping, you must pay $14.99 per month or $139 per year. But customers who share their Amazon Prime problems on social media say they aren’t getting the speedy shipping they paid for.

Across the U.S., Prime users say they have to wait up to five days to get their packages. This stings, especially since Amazon raised Prime’s annual price to $139 earlier this year. Here’s why Amazon’s prices spiked.

However, it seems that delayed shipping times depend on your location. One former employee says that certain counties in Washington have five-day Prime shipping, for instance. We’ve got all the details you need to know.

Here’s the backstory

I can personally attest to this. When I was a Prime member two years ago, I loved receiving packages in two days. But over the past year, near-constant delays made speedy shipping a distant memory.

That’s why I canceled my Prime membership, despite the many perks. Tap or click here for 11 of the best Amazon Prime advantages few shoppers know about. Because I didn’t see the point in paying for two-day shipping when I didn’t get it, I downgraded.

I’m not alone, either. Customers have been complaining on Facebook, Twitter and other social media platforms.

But Amazon hasn’t shared any strategies for returning things to the way they were.

An Amazon spokesperson told Vox that Amazon isn’t slowing down deliveries on purpose. She said Prime delivery times depend on many factors, like:

  • A customer’s location.
  • Transportation issues in different regions.
  • How long it takes items to be shipped from a warehouse.

Bottom line: If your Prime orders take too long, it’s not just you. For the time being, customers dealing with this problem have to grin and bear it. If you complain on social media, you’ll get apologies and explanations — but no solutions.

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