You’ve most likely joined the millions of others and gotten a Netflix account. Unfortunately, when we stream television, surf the web and run applications, problems can occur. Tap or click for the best gadgets to stream your favorite shows.
We’ve all gotten that dreaded buffering symbol when trying to watch a movie, but what happens when Netflix doesn’t work?
If you’ve had Netflix freeze, restart, or it’s given you one of its many error codes, hope isn’t lost. Here are 10 common Netflix errors and how to fix them.
If your Netflix gives you issues, take a step back before you start looking up error codes. Your first step should be to force close the Netflix program and restart it. If this doesn’t work, try restarting your computer or streaming device.
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If you are still experiencing issues, double check your router and try resetting this as well. For more device troubleshooting, head here. Now let’s take a look at some common Netflix error codes and how to fix them.
1. Error Code 100
If you are an Apple user, this is a likely error code for you to come across. First, you’ll need to sign out of Netflix and then sign back in. Then, uninstall and reinstall the app. Finally, restart your Apple device. It should be good to go now.
2. Error Code NW-4-7
This particular code could mean a few things. Whether you are streaming from a laptop or a third-party device, the code can mean different things.
Error code NW-4-7 is a bit more complicated and varies depending on your device. First, check your Wi-Fi and restart your router. If this doesn’t work, try restarting your device or the application.
If this doesn’t work, it could mean there’s a problem with your home network and you’ll need to contact your network provider. Netflix also has troubleshooting steps for specific streaming devices. Check them out here and find the steps for your device.
3. Error Code UI-113
Like many of the other error codes, this one tells you the data from Netflix needs to be updated or refreshed. Try restarting the app and your streaming device, and you should be up and running.
4. Error Code AIP-705
If you don’t have a reliable internet connection, you might end up with this code across your screen. After checking your router and your connection, try signing out and restarting your device.
5. Error Code 7034
This is the worst of them all, the unknown error. If this pops up on your screen, you can try restarting the app and your device. Unfortunately, if this doesn’t work, you’ll have to contact Netflix directly at (866)-579-7172.
6. Error Code UI-120
If you see this code, it means Netflix and whatever device you are streaming from aren’t getting along. You’ll want to go through the usual routine, including signing out of Netflix and restarting the device. Here is a link to the Netflix support page for troubleshooting steps specific to your device.
7. Error Code NW-2-5
This fun error message means a network connectivity issue is stopping your device from reaching Netflix. Here is a link for troubleshooting steps specific to your device.
8. Error Code UI-800-3
This code is unique to Netflix users who are streaming on a third-party device. If you own a Roku or an Amazon Fire Stick, you may come across this code. Here is the link to the Netflix troubleshooting guide for specific devices.
9. Error Codes 10025 or 30103
This code can mean a few things, but typically it’s because you haven’t updated your Netflix app recently. If you receive this code, start by updating your app.
If you still receive the same code, try uninstalling it and reinstalling it, and that should do the trick.
10. Error Code 13018
If you experience the error code 13018 on your phone or tablet, it typically means a network connectivity issue that is preventing the device from reaching the Netflix service. Follow this link for troubleshooting steps to resolve the issue.
While error codes can certainly cause us frustration, many of them are easy enough to fix. Looking for ways to fix simple problems on your PC? Tap or click here for the five best diagnostic tools for your PC.