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7 fixes for a phone that keeps restarting or crashing

7 fixes for a phone that keeps restarting or crashing
© Ungureanu Vadim | Dreamstime.com

Dependence on smartphones can bring about tremendous disappointment and despair when they fail to perform. Considering there are over 2.5 billion active Android devices, it’s not surprising to hear occasional stories on troublesome problems.

Of course, there are reports of annoying third-party app glitches, batteries overheating, or slow performance. Although these problems are usually simple to resolve, the repeated crashing and restarting of an Android leaves the user aggravated and the device of little or no use.

Due to any number of reasons such as harmful apps, hardware problems, a cache data issue, or a corrupt system, you may find your Android repeatedly crashing and restarting. Unfortunately, this terribly frustrating problem is a relatively common complaint. The good news is not all hope is lost, as there are a variety of solutions that can help get your Android back up and running.

Here are seven fixes you can apply. (Note: Instructions may vary depending on your device model and operating system (OS).)

1. Make sure your Android OS is up to date

It is essential that you download and install the most recent OS updates to keep your device running at its best.

Yes, updating your Android can be inconvenient as it will cause the phone to be out of commission during the process, but the update will bring improvements, introduce new features, and protect you from the latest security threats. When it comes to your mobile device crashing and rebooting, an OS update may be all that is required.

 

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Not sure how to check and install system updates? Follow these simple steps:

Open your Android’s Settings, scroll down, and click on System updates. Here, you can check for updates, view your device’s update history, and use a Software Upgrade Assistant if necessary.

2. Check storage and clear space if needed

If your Android is up to date, you may want to check the storage and clear up some space if it is full or nearly full. Anything under 10% free space warrants a cleanout. Deleting unnecessary files and cached data will help ensure your device works properly.

Open Settings and tap Storage. Here, you can view the available space and the breakdown for each category such as apps, pictures, videos, audio, and downloads, among others.

3. Close apps you're not using

Although Android manages the memory apps during use, there are occasions such as this you may want to search for application updates or force the app to stop. This step can be of help if you observe a particular app that is responsible for your Android crashing and restarting.

To get updates for Android apps, go to the Play Store app, tap the three-line menu, and select My apps & games. Click Update for a single app or choose to Update all if you have multiple apps needing them.

If you notice your device is still crashing and restarting, consider forcing an app to stop if you think it's the culprit.

Open Settings, click on Apps, tap on the troublesome app, and choose Force stop.

4. Remove case and external batteries if using

Do you use any third-party accessories such as a case or external battery pack? If so, these add-ons could be the reason behind your troubles as they can often cover your smartphone’s sensors or buttons.

To eliminate third-party accessories as the culprit, remove them while you troubleshoot the problem. If they turn out to be what's causing the issue, consider replacing them or eliminating them altogether.

5. Check Device Care and see if auto-restart is enabled

Some Android devices, such as those from Samsung, have a Device Care option that can help boost your smartphone performance when needed. To check if Auto-restart is enabled as the cause for your device crashing and rebooting follow the instructions below.

Open Settings and tap on Device care. Click on the three dots in the upper right corner and choose Auto restart. If the option is enabled, disable it and see if this resolves your issue.

6. Check for bad apps and uninstall them

Although downloading and installing apps is often safe, there are instances when an application causes problems. To detect whether or not an app is responsible for your device shutting down and rebooting, turn off downloaded apps by restarting your gadget in Smart mode.

 

RELATED: THOUSANDS OF APPS ARE STILL TRACKING YOU EVEN WHEN YOU TELL THEM NOT TO

 

To restart your device in safe mode, hold down the power button. When the power menu displays, press the Power off option and tap once more when the Safe mode screen is presented. After restarting you will see ‘Safe mode’ at the bottom of your screen. If your problem goes away, it is time to find out which app is the problem.

First, exit the safe mode by restarting your phone. Uninstall recently downloaded apps one at a time. After the removal of each app restart your device to see if it is now working correctly. Once you have determined which app is causing the issue, you can reinstall any other apps you removed.

7. Last resort: Reset your phone to factory settings

If the problem continues while in safe mode, consider advanced troubleshooting, which consists of resetting your phone to its factory settings. Please note this is a last resort if all other options have failed. Because this process will delete all apps and data from your Android, it is essential you backup your device.

To reset your smartphone to its default settings, go to Settings and tap on General management. Click on Reset then tap on the Factory data reset option. After you read the warning, scroll down and tap Reset.

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7 monthly laptop maintenance tasks you should be doing

Owning a laptop is a lot like owning a car. With proper maintenance, gentle use, and regular care, your equipment will last for years to come. Ignoring important factors like cleaning and manufacturer updates, however, can result in a bogged-down machine that's frustrating to work with. If you want to get as many years as possible out of your beloved laptop, you'll want to follow these 7 essential maintenance tasks every month.

Click or tap to learn these critical tips.

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