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How to troubleshoot your printer

Epson EcoTank
Presented by Epson EcoTank
Get revolutionary cartridge-free printing with Kim's printer of choice, the Epson EcoTank 4750. Free overnight shipping when you use the promo code "ecotankkim" at checkout
How to troubleshoot your printer
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Ah, printers! So easy to use and so reliable...until they're not. Yes, even the key appliance that seems to be the only real constant in your office or home has its bad days.

Dealing with printer problems is something owners/users come to face at least once or twice in their lifetime. Now, some might be quick to call I.T. or make a trip to a tech support center, but those options should be the last resort. Occasionally, fixing/troubleshooting your printer can be done with little fuss, if you know the basic ins and outs.

Of course, problems you run into with your printer can vary based on the make and model. The Epson 4750, from our sponsor Epson, happens to be Kim's printer of choice. No matter what printer you use, it's important you know what these problems are and how you can troubleshoot them.

So, here are four common problems people run into with their printers.

1. Low ink no print

I think it's fair to say we've all been there. If you haven't, well you must have someone else doing the printing for you. The low ink warning system is designed to give users enough time to get replacements before it runs out completely, which can have damaging results.

However, there are some printers that will refuse to print if ink levels are considered 'low.' Imagine a car that suddenly stops running on a quarter tank of gas. This will probably seem rather obvious, but the problem really all depends on how often you print.

While low ink troubles may be a regular occurrence for most printers, they are few and far between for the Epson EcoTank. Instead of cartridges, it comes with four built-in, supersized tanks for each color, which you can easily fill up when they're low.

But don't worry, that won't be a frequent thing. With 2 years of ink included, the EcoTank saves you both time and a substantial amount of money in the long run.

Note: Kim's regular listeners have probably heard her refer to her sponsor, Epson, quite often. Epson's 4750 EcoTank has earned its place in our office. With advanced cartridge-free printing and easy-to-fill supersized tanks, we never worry about replacing ink, and neither should you. Get revolutionary cartridge-free printing with Kim's printer of choice, the Epson EcoTank 4750. Free overnight shipping when you use the promo code "ecotankkim" at checkout.

2. Paper jams

At one point, this was so common with printers that office workers would fit it into their schedule just to compensate for time lost dealing with it. Today, the dreaded paper jam still rears its ugly head every now and then. They have a tendency to creep on you at the most inconvenient times, like when you're on a deadline or have preparing for a meeting with clients.

Most of the time, paper jams are simply caused by paper misalignment. Make sure the stack of paper is square before putting it in the tray and the guides are flush with the paper. You also want to be cautious when it comes to overfilling the tray.

If you have the right equipment, there's no need to be too overly cautious. The EcoTank 4750 has a 30-sheet automatic document feeder (ADF), coupled with a paper tray that holds 250 pages. So, this problem should no longer be such a huge headache to deal with.

3. Printing too slow

Printers should have the need for speed. Unfortunately, good speed is not a universal quality across every brand. The average print speed of most units is between 11-13 PPM (Pages Per Minute), while the EcoTank 4750 averages about 15 PPM. Quite a significant difference.

Usually, to speed things up a bit, it's recommended that you avoid two-sided printing, often referred to as duplex printing. If the printer has to flip the document over to print on both sides, it can slow down significantly. However, Epson's 4750 comes with an automatic two-sided printing feature that allows it to keep pace with its regular print speed.

4. It just won't print

There could be a number of reasons why your printer won't work. Years ago, it would have been recommended that you call someone or simply replace it. However, before tossing it out the window, there are a few things you should check first.

If you don't see any error messages leading you to the problem, check that the printer's USB or Ethernet cable is connected. If it's a wireless model, make sure that the Wi-Fi is still enabled and that it is connected to the right network.

If need be, the printer driver and software needs to be installed on the computer you wish to print from. It's a possibility the driver has been corrupted and if so it should be reinstalled. You can refer to the manufacturer's download page for the newest version.

If all else fails, the best solution is to restart. You can begin by restarting your software application. If that doesn't solve it, reboot the computer. Finally, switch off your printer for a few moments before turning it back on.

Never worry about replacing ink cartridges again. Get revolutionary cartridge-free printing with Kim's printer of choice, the Epson EcoTank 4750. Free overnight shipping when you use the promo code "ecotankkim" at checkout.

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