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One secret only tech pros know to recover data from your smartphone

How to recover data on an Apple gadget

Apple products are very user-friendly. Many issues users are having with an iPhone or iPad can be fixed by simply restarting it.

However, there are some complicated issues that could require you to restore your gadget. Doing this erases all settings and content from the device.

To restore all data on your iPhone or iPad after it has been reset via recovery mode, you will first need a backup of your gadget's files.

This backup can either be on Apple's iCloud, saved on your computer via iTunes or, as we explain later, on a complete backup service like IDrive.

Click here to learn how to backup your Apple gadget to iCloud or iTunes.

To recover your files on iCloud, follow these steps:

  • Pull up iCloud.com in Safari, Google Chrome or another web browser.
  • Log in to your account with your username and password.
  • Click on the "Settings" app in the iCloud menu.
  • Find the Advanced settings section and click the links to restore your files, contacts, calendars, etc.

To restore your files from an iTunes backup, follow these steps:

  • Open iTunes.
  • Connect your iOS device to your computer via USB.
  • iTunes will then recognize your device and it will appear on the upper-left side. Right-click on the icon.
  • On the Summary tab select "Restore Backup..." button (if backup is available).
  • Once the process begins, your iOS gadget will display "Restore in Progress" while iTunes will show a progress bar.
  • Upon completion, your iOS gadget will restart. It's important that you keep your gadget connected while the restore process is underway.

While Apple's default backup and restore process is straightforward and it backs up almost all the data in an iOS, if you want a more secure, complete and cross-platform way of backing up your files, consider IDrive, We'll explain why on the next page.

Next page: Recovering Android files and IDrive, the better backup
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