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How to recover data from a broken phone or tablet

How to recover data from a broken phone or tablet

Have you ever accidentally dropped your phone in water and lost your important files? There is nothing worse, especially if you lose irreplaceable family photos or crucial work files.

With smartphones and tablets playing such a big role in our lives these days, it's frightening to think about having them get damaged. But don't worry, I'll show you a few helpful ways to recover that data even if your phone or tablet isn't working properly.

There are two categories of critical damage from which your gadget can suffer. If you drop your gadget in water or if it has a corrupt operating system its software could be destroyed. If you drop your gadget or it suffers physical abuse in any number of ways its hardware can be affected.

Water damage

phone water

First, let's deal with water damage. If your phone gets wet here is what you should do:

• As quickly as possible, take the gadget out of the water

• Immediately turn off the power

• Gently remove the outer cases or covers

• Use a cloth to dry the gadget thoroughly

• Take the gadget to a professional so they can recover your data

If your gadget's power was on when it got wet, there's a chance its internal electrical board experienced some shorts. A professional should be able to repair those shorts and fix the water damage.

If you are using an Android device and saved your data on an SD card, you can take the card out and plug it into a computer to get to that data. If you are using an Apple device and backed-up your data in iTunes you can recover it there.

To recover your files on iCloud, follow these steps:

  • Pull up iCloud.com in Safari, Google Chrome or another web browser
  • Log in to your account with your username and password
  • Click on the "Settings" app in the iCloud menu
  • Find the Advanced settings section and click the links to restore your files, contacts, calendars, etc.
Next page: Other types of damage, and how to work around it
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