After a long flight or car ride, you can't wait to stretch out on your huge hotel room bed. The only thing standing in between you and your king size mattress with crisp, white sheets is the long line of people at the front desk. Wouldn't it be great if you could bypass the busy lobby and head straight to your tranquil room?
One hotel and resort company streamlined this process a couple years ago for a few of their chains and they've recently expanded the service to other companies. When you travel, do you use their hi-tech app that turns phones into room keys?
Starwood Hotels & Resorts invented SPG Keyless, an app that allows you to check into your hotel, get your room number, and unlock your door. Once, you download the app, you must create an account and allow push notifications. Twenty-four hours before your hotel stay, you will receive a notification asking you to opt into the SPG Keyless program. Once that happens, you provide details about your estimated time of arrival and you receive a notification with your room number once the room is ready for you. To unlock your door, you open the app and hold your phone up to the lock. The door's lock will flash green, just like with a regular key, and you'll hear an unlocking sound effect as your phone vibrates. Just make sure Bluetooth is enabled.
The app, which was updated this month, is available in the App Store and Google Play store for free. At first, this cool and convenient service was only available at Aloft, W, and Element hotel properties. Soon, you will be able to use it at Four Points, Le Meridien, Sheraton and Westin. Click here for a list of all the participating locations. Other hotel chains have started using similar apps too.
In addition to expanding the number of hotels where SPG Keyless is available, they've made it so that more than one phone works per room and eliminated the glitches. You can also use the app to book hotel stays at any of the hotels or resorts under their company, receive offers and promotions, and review hotel information such as driving directions. It works for Apple Watches and iPads too.
Check out this demonstration video to see the app in action.