With millions of subscribers worldwide, Netflix is the most popular online streaming service, although it has plenty of competition and more on the way. During peak hours, it's using up to 34 percent of America's internet capacity, if you can believe it.
One of the reasons people use Netflix is its simple premise. You pay a monthly fee and can watch hundreds of TV shows and movies whenever and wherever you want. While Netflix may seem simple on the surface, though, the reality is that Netflix is one of the more complex services on the internet.
Netflix not only has to stream massive amounts of HD video without slowdowns and stutters, it keeps track of every movie every user has watched or plans to watch. Then it makes dozens to hundreds of recommendations on new videos that it thinks you'll enjoy.
All that complex behind-the-scenes action means Netflix sometimes doesn't work as well as you'd hope. That's why you need to know some of the lesser-known Netflix tricks that will help you track down problems and make it work the way you want.