Skip to Content
Technology

Popular gaming controller recalled due to fire hazard

What’s going on in the world of rechargeable batteries? It seems like every day there’s news of an overheating battery somewhere – on a smartphone, electronic cigarettes, and even headphones! Imagine that.

Now, it looks like even chargers are not spared from this explosive predicament.

Performance Designed Products (PDP), known maker of third-party gaming console peripherals, has issued a recall for its Energizer branded XBOX ONE 2X Smart Chargers.

According to PDP, these battery chargers can overheat and damage the Xbox One controllers and they pose a burning hazard to consumers.

 

These units are easy to spot. They are made of black plastic with the item number 048-052-NA printed on the bottom and the word “Energizer” printed on their labels. They are designed to hold and charge up to two Xbox One controllers.

There are about 121,000 of these units sold in the U.S., 7,250 in Canada and 2,560 in Mexico.

So far, the company has received 24 reports of the chargers overheating and deforming its plastic cover. In six of these incidents, a burning odor has been reported.

Fortunately, there are no reported injuries caused by this defect.

These chargers were sold at brick-and-mortar stores like Best Buy and GameStop and from online retailers such as Amazon from February 2016 through February 2017 and retailed for approximately $40.

The company also makes a similar charging unit for Playstation DualShock controllers (PDP Energizer 2X Charging Station for PS4) and the Wii U (Energizer 3x Charge Station for Wii Ubut these are not part of this recall and there are no notices issued so far for these models.

What to do

If you own this particular product, STOP USING IT IMMEDIATELY!

You should then contact Performance Designed Products at 800-263-1156 to return the unit for a full refund.

PDP’s customer support lines are open from 10 a.m. to 4. p.m., Monday through Friday.

Alternatively, you can submit a ticket via their support request page.

Ask me your digital question!

Navigating the digital world can be intimidating and sometimes downright daunting. Let me help! Reach out today to ask your digital question. You might even be on my show!

Ask Me