What’s going on in the world of batteries? Samsung recently announced battery issues were behind the Galaxy Note 7 overheating problems. That forced an end to production and a total recall of the popular smartphone.
HP also had an overheating battery issue with some laptops in June 2016. Now, the company is expanding its recall due to newly discovered fire hazards.
Originally, there were 41,000 laptop batteries recalled by HP. The expansion includes another 101,000 batteries.
Why HP is expanding its battery recall
HP says that it is crucial that you recheck your battery, even if you did so previously and were told that it was not affected. Customers who already received a replacement battery are not affected by this recall expansion.
Here is a statement released by HP explaining the recall expansion:
“In January 2017, in cooperation with various government regulatory agencies, HP announced an expansion of its ongoing worldwide voluntary safety recall and replacement program for certain notebook computer batteries, which was announced in June 2016. The program has been expanded to include additional batteries that were shipped with the same notebook products. These batteries have the potential to overheat, posing a fire and burn hazard to customers.”
What you need to do
The first thing you need to do is check to see if your battery is on the affected list. If it’s on the list, you must stop using the battery immediately. You may continue using the computer after taking the battery out and connecting the gadget to external power.
Affected batteries were shipped with these specific notebook computers, sold worldwide from March 2013 through October 2016:
- HP ProBook
- HP ENVY
- Compaq Presario
- HP Pavilion
Some of the affected batteries were also sold through HP Support as spares or replacements.
Affected battery barcodes begin with these numbers:
Click here to see a complete list of notebook models along with battery bar code information that could be impacted.
HP has also provided ways for you to check if your battery is affected. You can download and run a utility that will check if the battery is affected without having to remove the battery. There is also a way for you to manually validate your battery, without installing the utility.
Click here for both of the options. If you discover that your battery is part of the recall, this is also the page to order a replacement.