Skip to Content
How to get back into your locked Google account
© Viorel Dudau |
Tech tips

Locked out of your Google account? Here’s how to get back in

It’s essential always to ensure that your devices and accounts are secure. The least you can do is use strong, unique passwords for all your login credentials. Sure it’s easier to remember a simple password, but it’s not worth the risk.

If you find yourself locked out of your Facebook account, don’t panic. Take solace in the fact that your strong password will make it difficult for cybercriminals to get access as well. You shouldn’t trust a stranger who promises to help you get back into your accounts. Tap or click here to see why.

Google offers various methods to get back into a locked-out account. Whether you forgot your password, lost your phone (which is commonly used to get verification codes) or got hacked, you should be able to regain access to your Google account. If your account was hijacked, try to recover it as soon as possible.

Forgot your password

Again, a strong password is worth the chance that you may forget it. There is always an easy fix for forgotten passwords, from a verification code sent to your phone or an email containing a link to reset your password.

Google gives you a few options:

Forgot your username

It happens. You have multiple accounts and forgot one of your usernames. You can get this information easily for your Google account:

  • Go to and enter your email address or phone number.
  • Click Next and enter the full name on your account.
  • Follow the instructions to confirm it’s your account.
  • Choose your username from the list.

Your account was hijacked

If you notice strange activity on your account, such as finding emails you didn’t send, changed passwords, log-in credentials or notification from Google about some activity you don’t recognize, you may have been hacked.

If you believe you’ve been a victim of a cyberattack and can still sign in, follow these steps:

  • Sign in to your Google account, then select Security from the left panel.
  • Select Review security events under Recent security events.
  • If you see unfamiliar activity, select No, it wasn’t me.
  • Follow the onscreen instructions to secure your account.

RELATED: Ukraine cyberattacks could be a sign of things to come – Secure your systems

If you think you’ve been hacked and are unable to log in, follow these steps to recover your account:

Avoid getting locked out in the first place

Recovery information helps you get back into your account if you’re locked out for any reason. Make sure that the data is correct and current.

Let’s start with the recovery phone number:

  • Go to and log in, then click Next.
  • From here, you can edit or delete your recovery phone number.
  • Follow the onscreen instructions. Use the number to a phone you usually have on you that no one else has access to.

Now check up on your recovery email address:

  • Go to and log in, then click Next.
  • From here, you can edit or delete your recovery email
  • Follow the onscreen instructions. Use an email address that you use regularly that only you have access to. It should be different from the address you use to sign into Google.

You may also like: Want to know if your router has been hacked? Tap or click here to learn how to spot the clues.

Stop robocalls once and for all

Robocalls are not only annoying, but they scam Americans out of millions every year. Learn Kim's tricks for stopping them for good in this handy guide.

Get the eBook