If you buy enough things from Amazon, odds are at some point you will end up with a product you are not too happy with. Maybe the shirt does not fit the way you thought it would, or the device you ordered just doesn’t do what you hoped.
With a 30-day return policy, you are not necessarily out of luck if you are feeling buyer’s remorse. Just make the decision to send it back and you’ll get a full refund, and if it’s Amazon’s fault, they’ll even pay for the return shipping costs.
Stuff like that is more annoying than anything else because no one enjoys the disappointment of having to send something back, especially if they have to pay for shipping. But as bad as that is, at least those products did not burn you or your house down.
If you bought one of these, return it immediately
Amazon announced it is recalling 260,000 AmazonBasics portable power banks because, as the Consumer Product Safety Commission noted, its battery can overheat and ignite. Indeed, that is not a good thing.
The issue has already caused some problems. Amazon has received 53 reports of the banks igniting in the U.S., with one person saying they received chemical burns after coming into contact with battery acid and another four claiming the batteries caused property damage.
Anyone who owns one of the handfuls of battery packs being recalled is advised to immediately unplug and stop using it before contacting Amazon for instructions on how to return it and get a full refund. It’s possible you may not be sure if you bought one of the six different versions being recalled, and if that’s the case, it’s fine.
Amazon is contacting everyone who purchased one to let them know if they ordered one of the six models, here are the model numbers:
B00ZQ4JQAA, B00LRK8JDC, B00LRK8IV0, B00LRK8I7O, B00LRK8EVO and B00LRK8HJ8.
These are the 16,100mAh, 10,000mAh, 5,600mAh, 3,000mAh, 2,000mAh with Micro USB cable, and 3,000mAh with Micro USB cable variants.
The power banks were made by Chinese company Guoguang Electric Company Limited, and they were sold on Amazon.com, Amazon Bookstores and Amazon Pop-Up stores from December 2014 to July 2017. They cost between $9 and $40 and are black and the shape of a rectangle, measuring roughly 3-inches long, 1.5-inches high and 1-inch wide.
All affected power banks have since been removed from Amazon.
If you have a recalled power bank, you can call Amazon toll-free at 855-215-5134 or contact them online by clicking here.
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Speaking of Amazon, the way they deliver may change soon
It seems like for a while now there has been talk of packages being delivered by drone. Usually associated with Amazon, it has appeared to be just a matter of time before our orders started dropping in from the sky. With some help, we could see it in the next few months. Click here to see why.