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patient medical records exposed
Security & privacy

Data breach exposes hundreds of thousands of patient records

If you just finished making sure your data was safe from another recent breach, it’s time to check again. Once again, the personal info of hundreds of thousands of people has been exposed.

In this breach, names, addresses and dates of birth were out in the open. In some cases, medical information was involved.

And no, this is not the same data breach involving medical records we told you about earlier this week. Even though knowledge about this latest one is news to us, apparently the company involved has known about it for almost two months.

Data exposed during server migration

This breach involves a Massachusetts-based company called ZOLL Medical Corporation. According to their website, they develop and market medical devices and software to help advance emergency care. They make all kinds of products from cardiac monitors to automated external defibrillators (AED).

In a press release, ZOLL said they learned of the breach on Jan. 24 during a server migration. ZOLL uses a third-party to archive their company emails and during the migration, data from those emails was exposed. Along with names, addresses, dates of birth and some limited medical information, the company said that is some cases, Social Security numbers were also exposed.

The biggest part of this breach is the shear number of patient records. This involved more than 277,000 people. On the bright side, it’s not the records of millions or billions of people, which is a nice change of pace.




The unnamed third-party believes the breach happened between Nov. 8 and Dec. 28, 2018. ZOLL says they’re not aware of any fraud or ID theft as a result, but they’re also not saying how the data was breached. Was it an accident or a deliberate attack? A key part of the news release says an investigation is underway, and that law enforcement along with state and federal agencies have been notified. That might be a standard response for an incident like this, but take from that what you will.

Whatever the case, ZOLL says all information has now been secured and that the vendor is working to prevent something like this from happening again.

Keeping your data safe

ZOLL is said to be notifying people who were affected by the breach. They’re also offering them free credit and identity monitoring services for a year. If you’re a patient with questions, call ZOLL at (833) 231-3358.

You should also be proactive, even if you haven’t heard from the company. Check to see if any of your email addresses have been exposed at Have I Been Pwned. Google offers another way to check your passwords through their Chrome browser, you just have to enable the option.

If any of your accounts offer the option of two-factor authentication (2FA), use it. Click here to learn more.

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