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Security & privacy

Tech support scams are everywhere! Do THIS when you need help

What do you do when you’re having a problem with Wi-Fi, your printer, smartphone, computer, TV, smart speaker or another connected device? You Google it, of course. But sometimes, the search results lead you down a rabbit hole following steps that don’t work.

Not finding what you need makes you even more frustrated than when you started troubleshooting. But it gets worse. The results can put you in danger. Tap or click here for seven things to never search for on Google.

That’s why I created I’m here to help with your digital life questions, but when you need tech support any time of day, you can rely on the experts at

How does GetKimsHelp work?

I’m glad you asked. Trust is a big problem with online tech support since you’re allowing someone to access your computer or phone. I vetted the team behind and the technology they use myself. I’ve thoroughly reviewed their policies, tech and expertise.

When you need tech help, the experts at fix most issues in 10 minutes or less. It’s an affordable way to get the help you need when you need it from experts I personally trust.

Everything from a slow computer to connection problems can be diagnosed and resolved. Need to set up a video doorbell or connect your new smart TV to the internet? Our tech experts are here to help!

The experts at are available 24/7 to suit all your tech needs and assistance. And they’ve got you covered no matter how you choose to contact them:

  • Phone: Talk to an expert immediately or schedule a callback at a better time.
  • Chat: Connect with a real person, not a robot.
  • Virtual house call: Get remote support directly to your computer.
  • SeeSupport: Let our experts see the tech issues you’re experiencing using your camera.

Tech help from experts I trust

The experts at are here to solve your issues without putting any of your privacy or security at risk:

  • They use a one-time code to access your phone or computer and only do so with your permission.
  • They can never get back on without your permission and don’t leave anything on your system.
  • They can’t access your banking info, passwords, or other confidential information.
  • You’re welcome to watch the entire time they work to solve your tech problem.

Have a question about or something else? Drop me a line! Yes, I read all your emails myself. Tap or click here to send me a message.

Keep reading

Tech support scam targets PC users — Here’s what to look for

Four simple ways to fix common printer problems

Ask me your digital question!

Navigating the digital world can be intimidating and sometimes downright daunting. Let me help! Reach out today to ask your digital question. You might even be on my show!

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