How T-Mobile is helping us stay connected when it matters most

How T-Mobile is helping us stay connected when it matters most
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The outbreak of COVID-19 has completely transformed our way of life. And of all the groups affected by the coronavirus pandemic, older Americans are among the most at risk.

Before statewide lockdowns and stay-at-home orders were requirements, our nation’s oldest citizens were advised to isolate themselves from friends and loved ones to stay safe.

The uncertainty and isolation can drive us apart, but T-Mobile is picking up the torch to bring people together. The Un-carrier has taken steps to make staying connected even easier and more affordable. And in these times, there’s nothing more important.

Doing more for what matters most

With customers relying on T-Mobile’s wireless network more than ever, the company has made major improvements to handle the increased demand in connectivity. The fastest-growing wireless provider in the nation has partnered with other companies to temporarily deploy additional spectrum to effectively double the capacity of its 600MHz LTE network, which means more room on the network for families and friends to stay connected when it matters most.

Keeping you connected

With self-isolation and social distancing as the new normal, keeping in touch with family and friends has never been more critical.

That’s why T-Mobile has made BIG changes, quickly, during the unprecedented coronavirus outbreak.

  • The Un-carrier is giving every T-Mobile and Metro by T-Mobile customer unlimited high-speed smartphone data on its network AND offering an additional 20GB of hotspot data for two months (10GB/mo) to customers with smartphone mobile hotspots.
  • For those most at risk, T-Mobile always offers major savings. Customers 55 and up are eligible to sign up for plans starting at $55 for 2 lines and 1 line for $40, plus taxes and fees.

If you’re interested in learning more about T-Mobile’s Unlimited 55 plans, call 1-800-T-Mobile or visit T-mobile.com/55 to chat with a virtual expert today.

This makes all-important video calls, group chats and family game times easy and affordable. Spend time with your loved ones, even if you’re apart, without having to worry about what it means for your wireless bill.

They’re here when you need help the most

T-Mobile has also closed some of its brick-and-mortar stores to support the nationwide social distancing effort, protecting customers and employees. By reducing their retail presence and focusing on virtual support options, T-Mobile continues to help customers practice social distancing.

The Un-carrier also offers phone and online support. You can call 1-800-T-Mobile to speak with an expert or chat online at T-Mobile.com, so you get help you need when you need it.

We’re all in this together, and it feels good to know T-Mobile is doing their part to keep it that way.

If you’re struggling, remember: With frequent calls, texts and video chats over free LTE data, social distancing doesn’t have to be lonely at all.

Stay safe and healthy.

Tags: coronavirus pandemic, network, pandemic, social distancing, Stay safe, T-Mobile, wireless network

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