Komando StaffKomando Staff, Komando.com
August 10th, 2017
General Information & Features
Windows 10 comes with several built-in assistive technologies including a screen magnifier, text to speech, text-based navigation, speech recognition and more. Find out more
The process may vary depending on your printer. If you already have a cloud- or Wi-Fi-enabled printer set up on your local network, it may show up automatically. You can check your printer manual for instructions on setting up wireless printing.
Most printers can also be connected directly using the included USB to microUSB adapter. Just plug your printer into the tablet using the adapter and allow a few minutes for Windows to detect the device and install the appropriate drivers.
Printer settings and information can be found by pressing the Windows icon in the lower left corner, going to Settings > Devices > Printers & scanners.
There are several eBook readers available in the Microsoft App Store, including the Kindle and Nook apps. The app Freda supports multiple eBook formats including EPUB, FB2, HTML and TXT.
You can also get OverDrive, which lets you borrow eBooks, audiobooks, and stream video from your local library.
Programs & Apps
The KomandoTab2 comes with a full-featured version of Windows 10. Many more apps are available to you at the Microsoft App Store.
To access the App Store, just click the shopping bag icon in the taskbar at the bottom of your screen.
You can also install programs that are not in the Microsoft App Store as long as they are supported by Windows 10. For example, Firefox can be installed directly by opening the default browser (Microsoft Edge) and then going to Firefox.com.
The KomandoTab2 comes with a microUSB to USB adapter which can be used to connect a variety of USB devices such as flash drives, external hard drives, a mouse, printer, etc.
To block pop-ups in the Microsoft Edge browser, select the More actions (...) button on the top right corner and select Settings. Scroll down the list to select View Advanced Settings and turn Block pop-ups to ON.
How is the keyboard powered?
The physical keyboard case that comes with the KomandoTab2 is powered directly by the tablet when in use. There is no need to charge it or turn it off and on.
Connecting to an extra monitor
You can connect the tablet to an external monitor or TV that has an HDMI port using a HDMI to mini-HDMI (type C) cable or adapter (not included).
Windows 10 features Cortana, your personal assistant. Cortana can help you answer questions, manage your time, find files and documents, and more. See more about Cortana
Family Safety & Controls
Windows 10 comes with an excellent suite of built-in parental controls allowing you to block websites, limit time, get browsing and activity reports, and more. Each family member can have their own user account so you can retain full access while still protecting younger users.
Your tablet has 32GB of total built-in storage. The operating system takes up some of this space, leaving around 15 GB free. You may also use a microSD card up to 64 GB in size or an external USB drive using the included adapter.
Do I need to set up a Microsoft account?
It is not required, but it is recommended. You can sign in using either a Microsoft Account or a Local Account. However, if you choose to use a local account, you will lose access to some features and benefits.
NOTE: If you use a local account and forget your password, you will need to reinstall windows to regain access. We recommend you use a Microsoft Account instead.
Signing in with a Microsoft Account is required to use the Microsoft App Store. It also makes it easy to sign in and use other Microsoft Apps and services such as Outlook, Hotmail, Skype, Xbox Live and Office. Your information with these services is synced across devices when you use your Microsoft Account.
I cannot connect my KomandoTab2 Windows Tab to Wi-Fi or my Internet at all. I was connected earlier. How can I fix this?
Make sure the tablet is not in Airplane Mode. Tap the Wi-Fi icon on the bottom right of the task bar to access these settings.
How do I restore Windows to the original state?
If you are having trouble with Windows or would just like to wipe the system and start over, you can use the Windows Recovery options.
Click the Windows start icon on the bottom left of the taskbar and choose Settings.
Go to Update & Security > Recover.
From here, choose Get Started under “Reset this PC”
You will be presented with two options: "Keep my files" or "Remove everything"
Choose the desired option to proceed.
What if I can't boot into Windows?
If Windows will not boot, you can access the boot and recovery menu manually by connecting the physical keyboard and pressing the escape key when turning the tablet on.
How can I extend the battery life?
To extend battery life on any device, ensure you close apps when no longer in use and lower the screen brightness when possible.
Your tablet may get anywhere between 5 to 10 hours of battery life on a full charge depending on what you are using the tablet for. For example:
You may get up to 6 hours browsing the Web, depending on the brightness of the screen, apps being used and Wi-Fi connectivity.
You may get up to 10 hours when listening to music, depending on the app being used and the volume.
You may get up to 5 hours while streaming video, depending on volume, brightness of the screen and the app you are using.
Reset PIN or Password
If you are having trouble signing into your KomandoTab2, you can try one of the following:
From the sign-on screen for the KomandoTab2 tap Sign-in options below the password field.
NOTE: This option will not appear unless you have both a PIN and Password set. If you do not see this option and have forgotten your PIN, proceed directly to the reset option below.
Upon tapping Sign-in options, you will have the ability to switch between signing in with your PIN or Password using the icons below.
NOTE: To sign in with a PIN you need to be connected to the internet. A WiFi icon should appear in the lower right corner. You can tap this to connect to your local network first.
If you have any additional user accounts setup, they will appear on the bottom left. You can choose any of these accounts to sign in.
This screenshot below will help point out the options described above:
If you are still unable to sign in, you will need to use another device or computer to access the internet and reset your account. Click this link to reset your Microsoft sign-in information.
NOTE: The password on a local account cannot be reset unless you setup a recovery flash drive when you created the account (this is unlikely). This is akin to losing your password on a desktop computer. There is really no way to bypass this without special tools.
When typing in the password, you will see an eye appear on the right side of the password field. Tap this to display the entered password and ensure all characters are being properly entered (it could be an issue with the keyboard, etc). Note: You will not see this "eye" icon until you have entered something in the password field.
If you are still unable to get in, you will have to reinstall Windows using the steps below.
Reinstall Windows Manually
To reinstall Windows manually, you will need a USB flash drive (not included). You will then need to create this flash drive on another PC by downloading the Windows Media Creation Tool
Download the tool and choose the option to install the 32-bit version of Windows 10 to the USB drive.
Once the flash drive is setup, perform the following steps:
Turn the tablet completely off.
Plug the tablet in to ensure it does not run out of battery power during this process.
Connect the tablet to the keyboard case.
Plug the USB drive you setup into the tablet using the included USB adapter.
Turn the tablet on by holding the power button down approximately 5 seconds and then releasing.
As soon as the tablet turns on, start pressing the ESC key on the keyboard repeatedly until the boot menu appears.
NOTE: The screen will be rotated to the side (landscape view). You will need to navigate using the touchpad on the keyboard and the direction will be opposite what it normally would be due to the rotation.
Move the mouse cursor to the option for Boot Manager and click.
Use the up and down arrows on the keyboard to select the USB drive from the boot menu and then hit enter.
The tablet will reboot and run the install from the USB Flash Drive.
Follow the onscreen prompts to reinstall Windows on the device.
This may take a while and the tablet may reboot or appear to restart the process several times before complete.
Once you are back up and running, we recommend using a Microsoft Account instead of a local account. If the password for a Microsoft Account is lost, it can easily be reset online using another computer without having to reinstall Windows.