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Video doorbells are supposed to be the future of home security. They allow us to see what's going on outside our front door whether we're at home or far away.
Thieves are supposed to see this kind of security system and be deterred. But what happens when criminals get a little too bold with your tech?
Recently, thieves have been caught on camera stealing the video doorbells themselves. Whether they're setting the stage for a later attack or actually wanted the doorbell, the truth is that these devices may not be as deterring as we thought. Here's what you need to know to protect your video doorbell and your home.
What to do when your video doorbell is stolen by thieves
Video doorbells come from a variety of manufacturers, but the two most popular platforms are Ring and Nest. These devices offer a subscription service that streams your camera's video feed to a cloud storage account. Make sure to hold on to any videos that arise from a theft, as they can be evidence in potential criminal cases.
If your video doorbell is taken by thieves, the first thing you'll want to do is notify the police. This puts your incident on record and provides you with a police report while law enforcement investigates.
This report is key to getting a replacement device, by the way. Both Ring and Nest offer free replacements if you contact customer service and provide your police report. The replacements are like-for-like, which means they're the same kind of device you originally had, and tends to arrive between 1-2 weeks from the date of approval.
If your manufacturer isn't either of these companies, it's still worth contacting customer service for your device to see what policies they might offer.
How to prevent thieves from stealing your video doorbell
Prevention is the best form of cure, after all. In order to deter thieves from stealing your video doorbell, you'll want to go out of your way to make it as inconvenient for them as possible.
Having a device that includes a subscription service is a good start, since that captures any theft attempts on video for you to share with police (not that the thief would know this, but it's still good practice).
One of the best steps you can take is making sure your doorbell is mounted and secured properly to your door. The more sturdy your attachment is, the harder a thief will have to work to remove it. The process of removing it will be obvious to neighbors and bystanders, and most aspiring criminals won't want to waste their time on something that's likely to get them caught.
As nice as video doorbells are, they aren't a complete security system for your home. When you have a good security system, things just feel different. You worry less about making sure every single window is locked, or even leaving for the weekend.
That's why we recommend our sponsor, SimpliSafe. They offer fantastic protection for your home. No contracts. No hidden fees. No wires. Take my advice and forget about the other companies, SimpliSafe is all that you need.
New report claims Ring lets its employees spy on its customers
With smart doorbells becoming more popular so are stories of hacks, glitches and security breaches associated with the devices. This latest report suggests a popular video doorbell brand might be giving its employees access to its customers' live feeds. Before you disconnect your doorbell, read the real story.