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Bumped from a flight? Now you can use your phone to bid on compensation

Bumped from a flight? Now you can use your phone to bid on compensation
© Ilja Mašík | Dreamstime

If you're like me, you are always looking forward to your next vacation. There are not many things in life better than flying off to that warm beach destination and relaxing in the sun with a cold beverage in hand. The right location can seem like paradise on earth!

One of the worst aspects of traveling is battling the crowds at the airport. Even worse is when the airline overbooks your flight and bumps you from it. However, there might be some good news on that front that you need to know about.

Why United Airlines is changing its policy

Do you remember seeing the disturbing video from earlier this year, showing a passenger being dragged off a United Airlines (UA) flight? David Dao was forcibly removed from a flight after already being seated. The problem was, United failed to find someone willing to give up their seat.

As you can imagine, the incident hurt United's public image. In an effort to keep it from happening in the future, the airline is creating an automated system to help. United Airlines will soon implement a system that allows passengers on oversold flights to bid through their smartphone, auction style, on how much money it would take for them to give up their seat on the plane.

A UA spokesperson told Business Insider, "As part of our commitment to further improve our customers' travel experience with us, we plan to test an automated system that will offer customers an opportunity to voluntarily bid for a desired compensation amount in exchange for potentially changing travel plans if faced with an overbooked flight. United has already taken steps to reduce overbooking, resulting in a 90 percent year-over-year reduction in involuntary denied boardings."

The airline isn't skimping on compensation either. Passengers will be eligible to receive up to $10,000 for giving up their seats.

The new system doesn't have a launch date as of now. Although, it is expected to be available sometime in October.

Letting passengers bid like this on being removed from a flight isn't a new concept. Delta Airlines has been using a similar system since 2011.

What do you think? Would you give up your seat using an auction style system? Leave a comment and tell us your thoughts.

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Source: Consumerist
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