Originally, Netflix was a service that sent DVDs to customers through the mail. It still offers that feature as an option, but the company has since changed direction. It is now one of the most popular online streaming services offering everything from original programming, movies and multi-season television series.
Netflix has so many customers worldwide that it's a prime target for cybercriminals. Even if you're not one of its millions of customers, you need to know about the latest scam making the rounds.
What is the latest Netflix scam?
The latest Netflix scam is yet another phishing attack. Cybercriminals are sending fraudulent emails claiming to be from Netflix. It said that the company is having trouble authorizing your credit card and asks you to click on a link within the email to either enter your payment information again or to use a different payment method.
Warning, this is a scam!
If you click on the link, you'll be taken to a fake site. There you will be asked to enter your credit card information and once you do, the criminal can access your bank account.
This is similar to other Netflix phishing scams that we warn you about constantly. The image below is an example of the latest attack. Can you spot the problems in the message that tips off it's a scam?
The first thing that you should notice is how unprofessional the message looks. You can tell it isn't an official Netflix email from the spelling errors. Phishing attacks are notorious for having grammatical and spelling errors.
Another thing that gives this scam away is the phone number it lists as Netflix Customer Service. If you do a Google search of that number the results point out that it's fraudulent.
Netflix is aware that these types of phishing scams occur. To help customers keep their accounts secure, it posted these suggestions on its site:
- Use a password unique to Netflix and change it periodically
- Be aware of possible phishing attempts
- Keep your computer safe with security software
- Report fraudulent or suspicious activity
- Sign out of unused devices
- Report security flaws to Netflix
Beyond those suggestions from Netflix, it's a good idea to be able to recognize phishing emails. Following these suggestions will help:
How to avoid falling victim to phishing attacks:
- Use unique passwords - Many people use the same password for multiple websites. This is a terrible mistake. If your credentials are stolen on one site and you use the same username and/or password on others, it's simple for the cybercriminal to get into each account. Click here to find out how to create hack-proof passwords.
- Be cautious with links - If you get an email or notification that you find suspicious, don't click on its links. It could be a phishing attack. It's always better to type a website's address directly into a browser than clicking on a link. Before you ever click on a link, hover over it with your mouse to see where it is going to take you. If the destination isn't what the link claims, do not click on it.
- Watch for typos - Phishing scams are infamous for having typos. If you receive an email or notification from a reputable company, it should not contain typos. Take our phishing IQ test to see if you can spot a fake email.
- Check your online accounts - The site Have I Been Pwned allows you to check if your email address has been compromised in a data breach.
- Have strong security software - Having strong protection on your family's gadgets is very important. The best defense against digital threats is strong security software.