Leave a comment

iPhones are now exploding - Is a recall on its way?

iPhones are now exploding - Is a recall on its way?

It's been a rough year for Samsung when it comes to its smartphones. Over 2.5 million Galaxy Note 7's were recalled earlier this year after a flaw caused batteries to overheat and catch fire. Then, replacement Note 7's were found to have the same overheating defect.

This led to Samsung ending production of the Note 7. Now, there are reports that some iPhones could be catching on fire.

Apple users in China have recently complained to a consumer watchdog that their iPhone has either caught fire or exploded. The Shanghai Consumer Council (SCC) says it has received eight complaints of iPhones that spontaneously combusted over the last few months. One woman told the council that her iPhone 6s Plus exploded, shattering the screen and blackening the back of the phone and battery.

The SCC said it has also received several complaints about iPhone 6 and 6s models suddenly shutting down. Apple has already addressed this issue and will replace these faulty batteries.

Apple's response to exploding iPhones

Apple says it is looking into the reports of exploding iPhones. Here is a statement that Apple gave to the "DailyMail":

"We appreciate that customers are more concerned than ever about the performance and safety of batteries in their mobile devices. Shanghai Consumer Council recently published accounts of a small number of iPhones, which reportedly experienced thermal incidents. We want to assure our customers that we thoroughly investigate any such report.

"We have been in touch with the customers and retrieved these units for analysis. As part of our standard process, we do a thorough forensic investigation including CT scans, cross sections, and more.

"The units we've analysed so far have clearly shown that external physical damage happened to them, which led to the thermal event. We treat safety as a top priority and have found no cause for concern with these products.

"We encourage any customer who experiences an issue with an Apple product to visit an Apple Store or an Apple Authorized Service Provider, or to contact Apple Support."

So basically what Apple is saying is that the reported problems are coming from the gadgets being damaged, and not a problem with the phone's design.

This isn't the first time we've gotten reports of iPhones exploding. We told you in October about another incident.

What's causing smartphones to catch fire, or explode, is the use of lithium-ion batteries. Click here for an in-depth look at how your smartphone might explode and how to prevent it.

Have you or anyone you know had a smartphone catch fire? Leave a comment and tell us all about it.

More stories you can't miss:

Another Samsung smartphone exploding

5 infuriating tech problems, and how to solve them

Which smartphone has the best camera?

Next Story
Source: Daily Mail
85 million online accounts stolen by hackers - One in five have passwords tied to them
Previous Happening Now

85 million online accounts stolen by hackers - One in five have passwords tied to them

Don't buy these toys! They may be spying on kids
Next Happening Now

Don't buy these toys! They may be spying on kids

View Comments ()