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Verizon, AT&T, T-Mobile refusing to replace Galaxy Note 7

Verizon, AT&T, T-Mobile refusing to replace Galaxy Note 7

Samsung's Galaxy Note 7 is just too dangerous for you to own! We previously told you that over 2.5 million of the gadgets were recalled in September because they were catching on fire.

It turns out that the replacement Note 7s weren't any better, as they were having the same issues. It was such a problem that airlines started banning them from being brought onto a flight. Now, it looks like Note 7s' problems are coming to a head.

The reason Note 7s catching fire is thought to be a flaw with the battery. The exploding batteries are such a problem that the U.S. Consumer Product Safety Commission (CPSC) issued a consumer warning urging everyone who owns a Samsung Galaxy Note 7 to power them down and stop charging or using them immediately.

Since Samsung can't seem to fix the problem, the replacement programs for the Galaxy Note 7 are being suspended by three of the biggest mobile providers in the U.S. AT&T, T-Mobile and Verizon all announced this week that they will still accept Note 7s for exchange, but they must be replaced with different gadgets. The mobile providers have also stopped selling Note 7s.

T-Mobile CEO John Legere sent a Tweet detailing its policy change:

This is Samsung's worst nightmare. The company can't figure out why, or even which specific phones are dangerous. This means you need to replace it with a different phone immediately, it's just too dangerous to have in your pocket.

A Samsung official told Reuters that it is investigating "heat damage issues" that are being reported. In the meantime, an anonymous source told Reuters that Samsung is suspending production on the Note 7.

The safest thing you can do if you own a Note 7 is to take it back to where you purchased it and get it replaced. Stay on top of the latest news and keep checking for updates in our Happening Now section.

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Source: Gizmodo
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