You would think that one of the most popular smartphones on the market would be flying high after years of success. But that's not the case. Shortly after it launched this August, it's now crashing and burning - literally.
First, the phones were reported to spontaneously combust and the company stopped shipping out new models of the phone until they could figure out and solve the problem. Then the phones were recalled. On top of that, a family lost their Jeep over Labor Day weekend when it went up in flames after using the vehicle to charge the phone.
The combustion concerns are now so high that the Federal Aviation Authority is worried that what happened to the Jeep will happen on airplanes. It has officially and specifically warned passengers not to charge any Samsung Galaxy Note 7 on any flight. It also told passengers the phones must be turned off and not to store their phones in carry-on luggage.
The problem all stems from the phone's lithium-ion battery. It's very susceptible to overheating, as we've seen the same problem with laptops and airplanes that use these types of batteries.
Anyone who bought the Galaxy Note 7 is now immediately able to exchange their phones. Simply take it to the store, whether that's T-Mobile, Verizon or AT&T, and you'll be able to exchange it for a new phone that won't blow up (iPhone 7 anyone?), and you'll even get a $25 credit or voucher for your trouble.
Share This: With more than 2.5 million Galaxy Note 7s out there, and more than 35 reported instances of fires and explosions, be sure to share this information with anyone you know who is planning on flying soon. Don't risk it and exchange your phone now!