On Monday we told you about the power outage that shut down Delta Airlines. A power failure hit their headquarters in Atlanta and set off a ripple effect that has messed up the departure schedule and grounded several flights. As we predicted, days later Delta employees and customers are still feeling the effects of the shutdown.
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In the last three days, over 2000 flights have been cancelled, which has probably affected at least 300,000 customers. The company is trying to restore operations back to normal while attempting to appease the affected travellers. With passengers inconvenienced and Delta still struggling, the only winner in this situation may be competitor airlines.
Delta just can't seem to catch a break. The power outage was the inciting factor that originally caused the delays and cancellations. Now other problems are arising and continuing to slow the employees down. When the outage happened some of the equipment switched over to backup systems while others didn't, which created a lag in the computers. The lag has slowed down the check-in and boarding processes. The Federal Aviation Administration regulates how long a flight crew can work and how long a plane can fly, so mandatory breaks and crew/plane switching are keeping passengers on the ground longer. And thunderstorms on the east coast are certainly not helping the chaos.