Microsoft spent months sending annoying reminders to upgrade to Windows 10 before the July 29 deadline and promised to deliver with the Anniversary Update, but now many Windows users are crying foul. After all of the hype surrounding the release of the update, it looks like there's a major problem.
If you have Windows 10 but haven't installed the latest updates, you're probably pretty happy with all of the features. Windows 10 has its pros and cons, but feedback has been mostly positive. However, after installing the Anniversary Update, some people are losing access to the features they really want.
This is due to the update package causing their system to crash. Many have noticed random system freezes that are making their computers unusable directly after startup.
The problem was originally reported in a thread on Reddit, but within just a few days the thread had received more than 600 comments from people who were experiencing the same problem.
Based on the comments left on Reddit, those who experienced this issue were only able to fix it by rebooting their computers. However, Microsoft is now responding to help people troubleshoot and find a permanent solution.
According to a recent post on Microsoft's support page, the bug could be caused by third-party software that isn't running properly with the new Windows 10 updates.
To fix this, Microsoft is first recommending that you run the System Maintenance Troubleshooter on your computer. Click here for step-by-step instructions on how to do this.
The System Maintenance Troubleshooter should automatically fix any bugs that it can, and it will notify you of any issues it wasn't able to fix. If the problem is still happening after you've used the Troubleshooter, Microsoft recommends that you start your computer in "Safe Mode" and perform a "Clean Boot," which will eliminate any interference caused by third-party software.
You'll find instructions for these steps on Microsoft's website:
If that still doesn't resolve the issue, an extreme solution would be to roll back to an older version of Windows. Click here and we'll show you how to go back to an older version after you've upgraded to Windows 10.