After months and months of pushing users to update to Windows 10, Microsoft is backtracking. I’ll tell you what led the company to this change in direction, and why it’s actually a good thing.
First, Microsoft announced that the Windows 10 upgrade would only be free until July 29 - after that, it would cost $119. Then, the company made the Windows 10 upgrade a "Recommended Update" for older versions of Windows. This change meant that your system would update to Windows 10 automatically, unless you stopped it.
Microsoft launches new upgrade experience
Now Microsoft is allowing users to cancel auto-install of Windows 10. Most people previously thought clicking the red X on the pop-up saying your PC is ready for your free upgrade would cancel it. That was not the case. Dismissing it actually just scheduled the install for a later time.
Windows Executive Vice President Terry Myerson said this week that the company is launching a new upgrade experience. He said there will be clearer options allowing users to upgrade now, choose a later time, and even decline the free offer. Clicking the red X on the pop-up now will dismiss it and the device will get another notification in a few days. So it will not automatically install at a future time without permission.
The change comes after Microsoft had to pay $10,000 to the owner of a California travel agency. Teri Goldstein won the lawsuit against the tech giant for an unauthorized upgrade to Windows 10. Goldstein argued that the automatic upgrade from Windows 7 kept failing and caused her system to continuously crash and under-perform. She was awarded the maximum judgement of $10,000 to cover lost compensation along with a new computer system. You can read up on the case here on our site.
How to roll back to an older version of Windows
If you are within 30 days of your upgrade date, Microsoft included a way to roll back to Windows 7 or Windows 8.1 if you're not satisfied. Better yet, if you upgrade before July 29, even if you decide to roll back, your upgrade is locked in and you could always install Windows 10 at a later date for free. Check out our how to go back to an older version after updating to Windows 10 story to learn how.