This could be the best-ever customer service call gone wrong, in terms of karma anyway. You won't believe this story.
Tony Michael Canterberry allegedly was working as a customer service rep for an unnamed tax prep company in Tennessee. One day, he was contacted about a problem with a client's income tax return. The customer wasn't happy with the call and the service he received, so he hung up on Canterberry after being insulted.
The next day, Canterberry allegedly emailed the client, berating him with insults and threats to steal the client's identity. The client filed a complaint directly with the company's higher-ups, who told him that the third-party-contracted employee would be fired immediately.
But that's not where it stopped.
The abusive emails kept coming and Canterberry told his victim in detail how he was going to steal his identity and get away with it. He also said he didn't care about getting fired from his job because it was just a way to "obtain necessary data to pursue my actual career."
Canterberry thought he could get away with it, but he didn't. In fact, when police began their investigation, Canterberry was traced to another case of identity theft.
Here's the kicker - the identity he previously stole is the one he used to get the customer service job with the tax company.
So when police contacted Canterberry to bring him in for questioning, he refused. According to Chief Deputy Randy Christian, "He says his superior intelligence will keep us from catching him. That has to be a good sign for us."
And a good sign it was.
"Drugs apparently overcame his superior intellect and another genius has been captured,'' Christian said. "Maybe he can use his time incarcerated to figure out he is smart enough to be a giver to society rather than a taker. That is the goal."
What a great comment!