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Product Recall: 100,000 overheating batteries can melt laptops

Product Recall: 100,000 overheating batteries can melt laptops
Photo courtesy of Shutterstock

There's a huge product recall that you must know about, the U.S. government is warning. More than 100,000 laptop batteries are being recalled because they're overheating and can cause fire.

In fact, four people reported their batteries got so hot that they melted. The affected batteries are found in 39 models of Toshiba Satellite, Portege and Tecra laptops.

The 100,000 recalled battery packs were sold at electronics stores, including Office Depot and Staples, between June 2011 and January 2016. The Panasonic Lithium-ion battery packs were sold with Toshiba laptops, installed as replacements in Toshiba laptops, and as standalone battery packs.

About 91,000 recalled batteries were sold in the United States and 10,000 were sold in Canada. They have model numbers beginning with G71C. (See photo.)

Toshiba battery recall

Toshiba will provide a free replacement. Here's what to do, according to the U.S. Consumer Product Safety Commission:

1. Check your Toshiba laptop battery's model number.

2. If it begins with G71C, turn off your computer. Remove the battery pack. (See photos below.)

Toshiba battery recall

Toshiba battery recall

Toshiba battery recall

3. Call Toshiba at 866-224-1346. Or visit the Toshiba Battery Replacement Program page here for detailed mailing instructions.

Note: Panasonic recently recalled battery packs in Panasonic laptops. Find details here.

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Source: Gizmodo
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