It's been a while since you've heard about computer glitches affecting President Obama's Affordable Care Act's portal, the online system where millions of people sign up for health insurance. That's because its highest-profile glitches, like freezing and shutting down, were fixed a few years ago.
Unfortunately, there are serious issues when it comes to securing your personal information. That's according to the Government Accountability Office (GAO), which found ongoing security problems with HealthCare.gov.
In fact, there were 316 cybersecurity incidents from October 2013 to March 2015. The GAO concluded that these incidents "will likely continue to jeopardize the confidentiality, integrity, and availability of HealthCare.gov."
Of those 316 incidents, 41 exposed users' personal information to unauthorized personnel, or was improperly secured. Another incident involved government employees' IDs and passwords being sent over unsecured emails.
Worse, the GAO did not release details about 27 cybersecurity issues that are too sensitive to share with the public. Regarding the issues it did make public, the GAO highlighted a few specific problems.
It found that the system's administrative privileges, which gives certain users access to the system, were not sufficiently secure. The GAO also found that the system's security fixes were inconsistent.
Most of the issues involved HealthCare.gov's data services hub. That's where the system confirmed a person's identity by interacting with other government agencies, like the IRS and Homeland Security. The GAO also raised security concerns with state-run health insurance sites, which interact with HealthCare.gov.