If you've ever tried to find your laptop's battery, you know it's a challenge. You flip it over and search for markings or little screws that need to be unscrewed. Then you need to figure out how to take it out, which requires a lot of tugging and pulling.
Hopefully, you won't to have to do that anytime soon. However, there is a serious fire hazard in some laptop battery packs that the U.S. Consumer Product Safety Commission wants you to know about.
Here's what you need to know, and who to contact for a free replacement. The warning is for Panasonic Lithium-ion computer battery packs sold in the United States and Canada. Some battery packs were contaminated with flammable material. (See photos below.)
The recalled battery packs were included in Panasonic CF-S10 Series laptops. To find out if you have that laptop, look for "Panasonic CF-S10" on the left side of your laptop's keyboard.
These laptops were sold in 2011, 2012 and 2013 for roughly $2,000. The battery packs that could cause a fire have model numbers CF-VZSU61U or CF-VZSU61R, with one of these lot numbers: BAW, BBX, BC, C1, or C2.
The U.S. CPSC is urging you to stop using these laptops. Turn off your laptop, then remove the battery pack.
To get a free replacement, call Panasonic toll-free at (844) 663-1030 or visit this Panasonic webpage. You can also contact Panasonic at this email address: S10BatteryProgram@US.Panasonic.com.