Leave a comment

Frustrated computer user snaps, pulls gun on repair tech

Frustrated computer user snaps, pulls gun on repair tech

You've heard of road rage, but have you heard of IT rage? One Dell technician from Virginia is wishing he hadn't. It's not a line of work where you'd expect to encounter guns. Let alone stare down the barrel of one.

It happened in the home of 50-year-old Joseph "Joe" Nestor Mondello, and things took a turn when the tech needed a missing part. Mondello refused to let him leave, threatened him a gunpoint and said he'd kill the tech if he didn't fix the computer.

The event took place on December 28th, according to media reports in Arlington County, Virginia. Media reports also say that Mondello became "furious" and told the tech, "You're not leaving this house until the computer is fixed. I'm going to kill you."

Law enforcement officials have come forward to explain that direct quotes from the incident are unknown. What is clear, however, is that threats were made which made the tech fear for his life.

It was Mondello's wife who played a key role in getting her husband to stand down. She was upstairs at the time, and heard the threats being made. When she found her husband pointing a gun at the tech, she stepped between them. This gave the tech enough time to escape and call 911.

A SWAT team was sent to Mondello's home in response to the call, and search warrants were obtained. And, even though the gun was found to be a fake, Mondello was still charged. He now faces prosecution for abduction by force, and use of a firearm in a felony.

Next Story
Broadband Internet without cables or contracts sounds intriguing
Previous Happening Now

Broadband Internet without cables or contracts sounds intriguing

New iPhone could have game-changing wireless charging
Next Happening Now

New iPhone could have game-changing wireless charging

View Comments ()