Getting concert tickets has always been a hassle. Years ago, you'd go online or call Ticketmaster to buy a ticket for a hot concert, like U2, and you'd get nowhere.
The second you clicked "Buy Tickets," it was sold out. Of course, you could find scalpers, who bought all those tickets at the concert venue to resell them for exorbitant prices.
These days, bots do the scalpers' dirty work, and it's legal. Scalpers use computer systems to buy concert tickets at face value in bulk.
Then they sell those tickets for huge profits on sites like Craigslist and StubHub. Which is why it's so hard to buy tickets on sites like Ticketmaster for Taylor Swift or Adele, because they're gone.
If you search for hot concert tickets on Craigslist, you can find single seats going for $1,400 or more. It's outrageous, but it's a thriving business because fans are paying those high prices.
The whole process is legal, but Ticketmaster has tried to curb scalper bots. In fact, the company says it's so far blocked more than 1 million bots that gobble up concert tickets.
So, what to do? There's really only one way to stop scalpers from buying up concert tickets. Everyone has to refuse to pay for high-priced tickets on secondary sites. It may be impossible. Who knows?